My account is muted (kind of)

General Discussion
1

So when I play competitive I play main tank mostly so I shot call, yer today I came onto my account joined a group and queued, when we got into game I choose reinhardt and realised I couldn’t talk, I joined group and team, I didn’t get you message saying I’ve been muted or a warning, I don’t think it’s a mute because it shows a sound icon with a line going through it beside my name, I don’t know what to do? Any help or info would be appreciated

2

Try checking your control settings for the mute button and unmute yourself.

3

How do you mean? Should have mentioned I’m on ps4!

4

Make sure your mic is working.

5

Mic definitely working

6

if you are muted … you will see a msg.

1 Like
7

Ah, well then I have no clue. I was thinking you accidentally muted yourself. You can mute and unmute your own mic in-game, at least on PC.

8

Thanks for the help, no luck, I’m definitely not muted as I got no msg an my mic 100% works I used it yesterday

10

I’m on ps4 so that can’t work :confused:

11

Yeah, you should edit main post.

Does ps4 get updates? (And can they be rolled back, then reapplied?) Can you try a different mic?
If like the windows issues I’ve seen, it may be that the ps4 drivers for your mic have gone awry.

Might be applicable:

12

Can’t rollback, mic is brand new and worked yesterday, can’t see why it would be mic but I checked anyway and no mic works

13

i had this issue once… it was caused by my mouse… i bought a new one and it was gone. it was also very weird since i only had in overwatch not any other game.
it didnt happen again for now with my new mouse.

14

Try sending a support ticket here:

https://us.battle.net/support/en/help/product/overwatch

Tell them the problem but make sure to say that you’re on the PS4. I have heard that the GMs can’t help with some console specific issues so they may tell you to contact Sony.