Missing Skins after Merge

When my account got merged my Widowmaker noire skin that I had on my PS4 account didn’t transfer over. Is anyone else still missing skins after the merge?

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Yes, same here. I’ve played OW1 on Playstation and PC and I’ve merged my accounts. I have the skins from my PC Account (which isn‘t a lot, I just started playing on PC before OW2
got released) but I am still missing all my skins from my Playstation Account of OW1, which is a lot.

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Yeah ive had the skin forever cuz i actually pre-ordered the game. Im on xbox and still am on xbox and i dont have it either now.

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This happend to me too!

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Is there any update on missing skins? I’m missing one of my favorites, Genji Illidan :frowning:

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I still have no skins or progress from my OW1 account. Starting to think it’s never going to happen. Definitely not buying any battle passes since I can’t even access the cosmetics I’ve already earned.

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Yeah it’s been rough, still no updates for my missing skins @KingCorgi. It seems to be mostly preorder and event skins people are missing, and some golden weapons which is crap. No word on a fix yet unless its a case by case issue which’ll take them forever

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Same problem here. I’m a PC player only and I don’t have few my skins from OV1 like santa torbjorn or pumpkin wreking ball. Blizzard still isn’t responding. It’s so frustrating.

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I am really starting to get tired of Blizzard’s support regarding these issues. They are giving us no avenue at all to have a direct line of communication to get feedback on this issue. Every time I try to find a method to submit a ticket to get a direct response from them I keep getting directed to this forum just to post about the issue and get no feedback or response from the developers. I am missing cosmetics that I payed for and spent my own money on and if they expect us to just sit pretty and just wait for them to magically appear again. The least they could do for us is give us individual responses to at least acknowledge that they are aware of the individuals that are reporting to be getting affected by the issue. I am missing all my gold guns from my account merge and my Noire skin and the only feedback I’m getting is to make sure I’m logged into the right account and that the accounts are merged yet all of my other cosmetics merged and are there so obviously I am logged into the right account and merged them. It is frankly insulting and makes me feel like the developers think we are stupid or that they don’t care enough to want to resolve our issues individually.

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same here, completely wiped account. Wish i was just missing one or two like the others here lol

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Same here, my account is completely wiped and I just keep getting directed to this forum only to have my bug reports be ignored? I paid £hundreds and Blizzard/Overwatch team aren’t even acknowledging the ongoing problem or when it will be resolved.

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100%! They made one or two bug fixes and made posts to socials and statements that made it seem like they were meant to resolve the entire issue and now are completely silent and giving no support or acknowledge to those that are still affected by the issue.

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I had gotten all of the GOTY skins during a sale for Overwatch 1. When i go back to the old system all of my skins are their but for some reason all of my GOTY stuff is missing on the pc platform post merge. I have the same stats, time played, and gold weapons but for some reason I got Gypped out of the skins I payed for. I even have receipts to prove my purchase and everything. If this is effecting you too dont give up stay angry you payed for something and now this company stole from you. If nothing happens forward any complaints you can find to people who cover gaming media including YouTubers. A game centered around earning cosmetics should not have these issuses.

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I gained back maybe 30-40% of my skins back from OW1 from my xbox account, After 2 updates I’ve gotten nothing since the “merger fix”

Same thing happened to me

Still missing all of my ov1 skins from my Xbox account. Had almost all cosmetics for all characters unlocked. I have had my battle net account merged properly and connected with my Xbox account since launch. Is there any word on when this will be fixed?

luckily im missing only some skins and collectibles but im still missing them and im not happy abt it one bit. I used to play on ps4 some time ago and i didn’t realize i was missing any at first until i saw that one skin i was 100% sure i had before. Wish they would do something about it but hell there’s probably nothing i can do to prove it now since i don’t have the ps4 anymore. for example game of the year edition skins

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I am incredibly frustrated with blizzards lack of effort to reach out to their players to give them an update onto what the hell is going on I had merged my account on the first day of release and had a panic attack that I thought that the skins I had paid my hard earned money for had completely disappeared I am missing a bit of skins that I had cherished greatly in the overwatch 1 game and the ones that I actually got with the merge were complete dog crap and I’m missing a couple skins from the watchpoint pack I really hope this gets fixed soon because my patience is almost up I’ve tried submitting many tickets to see if I can get this fixed but it just takes me to their forum page and that no one was able to answer, fix your god damn game blizzard or just answer your players for once its not fun to be left in the dark another note I had never updated overwatch 1 since 2018 so I did on Xbox, the game turned into overwatch 2 and after the update was done i logged into my game and saw every single skin was there and I logged back into pc to see if they had finally transferred over but to my surprise they were not there its actually irritating

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Many skins are missing from Overwatch1 T T

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yup im missing i think ALL of my cosmetics from OW1 on the ps4…i mainly played on ps4 and had only a few skins on PC so its really frustrating to have heard no word from blizz on this after nearly a MONTH… i hope we hear something soon because this is just awful

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