Missing LOOTBOX

Hello I’m SlipTod#2999,
I have a “LootBoxes” Issue, it’s written that I have “1” LootBox.
but I can’t open it, because when I’m clicking “LootBoxes” it’s written “0” LootBoxes. If I’m getting a New LootBox, So I can open it, but still I can’t open the last one that missing.

and Yeah, I won this LootBox So It’s a BUG.

You’ve probably gained a non-event lootbox from the Role Queue Reward System.

Switch between lootbox types using the Prev or Next buttons at the bottom of the lootbox screen.

No, I won the LootBox when Halloween Event already Started. I played Quick Match and Got the LootBoxes and always could open, and this time, I played and Won a LootBox, I’m clicking and it’s written no LootBoxes. but in the main screen it’s written that I have one. (I don’t see something like Next/Prev in the Bottom)

In the lootbox screen, in the lootbox screen there are next / prev buttons at the bottom of the screen. Just go to the lootbox screen and press it.

Yes, now It fixed itself… when I got new LootBox, this time I clicked prev and saw the LootBox that was missing for me… weird. without a new lootbox it would be still missing.