Missing Audio and Visual Cues

Technical Support
1

Recently in my games I noticed i’m missing various sound and visual cues.

Here is a list:

  • Missing audio cues for shooting an enemy in the body and head. Completely silent when i hit people. I still see the visual cue for landing shots though.
  • Missing audio cue for picking up health packs
  • Missing visual effect of an enemy Tracer’s recall (she just vanishes in front of me)
  • Missing audio effect of an enemy tracer blinking
  • Sometimes miss visual effects of scatter arrow
  • Missing audio from enemy Pharah shooting rockets.

Some of these missing audio cues are intermittent. I’ll hear the audio cue once in a while and other times it’s silent. The visual effects missing are consistent.

Not sure what’s going on. I tried to run a scan and repair via the Blizzard app but it hasn’t fixed anything.

Please help. Thanks.

2

Heyo!

This can sometimes happen if the limit client and server send rate settings are enabled. These settings can be found in the gameplay settings in-game. Let’s make sure they’re disabled.

3

Hi Zhyxen,

Turning those settings off fixed everything.

Thanks!

4

Glad to hear! Thanks for the update :slight_smile: