Middle East Server issue

There is a peering agreement ( direct connection ) between STC in Saudi Arabia and Ooredoo in Qatar but STC doesn’t share their routes with Ooredoo since 2017 due to political restrictions even after solution ( gcc crisis ) , I already spoke with my ISP in Qatar and he said the network team are aware of this problem for a long time but the other side won’t share his routes with them for some reason , I’ve tested some IP’s from STC , I do get high ping on Saudi servers , so if they moved the server to saudi arabia for example , we would face the same problem in Qatar , and my ping in previous server ( Bahrain ) was 15ms , so I do agree with the people in here to move the server back to bahrain so everyone can have the best experience gameplay.

6 Likes

Since Day 1, I knew that our ISPs (STC, Mobily and Zain ) will not fix the issue because of the previous political restrictions between the two countries ( Saudi Arabia and Qatar).

And It will not be fixed in the nearest future.

I hope Blizzard understand this and roll back to bahrain servers.

3 Likes

So this will never be fixed? Is this thread closed as in they’re not seeing it anymore? Should a new thread be made? Like why don’t they care that we’re suffering from this horrendous ping? Why do Bloxzard keep trying to fix what ain’t broke and proceeding on ruining it even more?

Thread isn’t closed, otherwise you wouldn’t be able to reply.

The OW team switched companies for server hosting. This was likely a business decision—as it is at most companies—and may not involve game client developers. So what can you do?

  • Post feedback in General Discussion.
  • Give feedback on social media where more people can chime in.

And please remember: Tech support staff have zero influence on server location.

A post was split to a new topic: Saudi Arabia Connecting to Europe (Main thread)

This happened same with SA servers, almost one entire month we was unable to playin Brazil server. Now its fixed but took a huge time for they fix this…

1 Like

Our original messaging on this issue hasn’t changed. I do have one update: For custom games not seeing GMEC server selection, our team is planning on resolving this in a future update.

For Saudi Arabia players being routed to Europe and running into issues after troubleshooting with your ISP. I do recommend running a 10-minute Ping Plotter to one of the IPs below:

34.1.32.1
34.18.0.1

Copy the ping plotter link within the code blocks below and post it in a new thread Here.

`Link Here`

We will double-check these results, and if we see anything we can do to help within our networks or issues with our own peering partners, we will ensure that feedback gets forwarded properly to the right places.

This thread has different issues being reported, and for that reason, we are closing it to stay organized:

  • For suggestions on server locations, please post these on our General forums.
  • For Middle Eastern players outside of Saudi Arabia running into connection issues. We recommend troubleshooting the connection starting with the steps Here, then consulting with your Internet Service Provider. Feel free to create a new thread with a 10-minute Ping plotter to one of the IPs above if issues continue.

Thank you.