I seriously cannot be the only one that feels this way, but i have to admit that mercy as a hero in 2020 overwatch just confuses me.
What is she supposed to be, what purpose is she supposed to serve as a support that isn’t provided by other supports in a much better fashion?
Moiras healing is just way better than mercy’s, hands down. And while mercy’s gun does more dps than moiras beam, mercy’s projectiles are slow af and hard to hit while moiras beam connects instantly and has quite a forgiving hit box.
Ana has so much utility that even if she isn’t outhealing your teams mercy, then her sleeps, anti nades and nano boosts are enough to carry a fight over mercy’s god awful 50 healing.
Lucio has aoe healing, CC with his (i forgot the official name, but his boop), and his speed boost which has made him meta for like 900 seasons. Not to mention his sound barrier is probably one of the most powerful ultimates in the game. AND EVEN if we disregard all of that, lucio can stall a point for an obnoxious amount of time.
Zenyatta’s healing is really weak but that is more than made up with the fact that his discord orb is essentially mercy’s damage boost but applied to the whole team with much better range, not just one person. Not to mention zen can have his healing and discord orb up at the same time AND also be doing damage. Mercy cannot heal, damage boost and have her pistol out at the same time. Forget all three, she cant even do two at the same time. And his ultimate transcendence can single handedly make everyone on your team essentially undamageable while healing them for 300 HP every second giving it immensely high teamfight carry potential.
Brig has terrible mobility outside of her cute lil’ shield bash she does, but she has 250 HP, a 200 HP shield, her primary healing is AOE so even if she doesn’t use her repair packs, her just being present in the fight will provide around the same heals as lucio. But her repair pack already has more HPS than mercy but it also OVERHEALS giving temporary armour which is more resistant to incoming damage than the normal HP that mercy provides.
We have baptise who has the same healing as mercy (50) but is AOE and can get more than one shot off in 1 second making his hps more than mercy’s. Not to mention he can layer that healing on his aoe shift healing ability. His immortality field is good, we don’t need to get into that. Even tho his immortality field is probably poorly used in most situations, AT LEAST ITS AN OPTION.
So now we come back to mercy who is almost 100% team reliant. Her primary healing is so freaking weak compared to the other main healers (moira and ana). But then all of her utility is either too weak (damage boost is a dollar store version of zens discord orb) or too situational (rez is loud, predictable, requires babysitting, makes you so vulnerable) that she can’t be considered an off healer.
You run mercy+off healer ? Low healing output, You run mercy with a main healer ? No strong defensive ult. Mercy has both a low single target healing output and a very weak defensive ult. It’s a lose lose to pick mercy.
So mercy is just confusing to me. Isn’t mercy supposed to be the games main healer ? But now she’s become less of a healer and more of an accessory to ashe and pharah.