[Main Thread] Overwatch 2 crashes after a couple of minutes

Posting here because my post didn’t get any help.

I’m currently running into a problem where my OW2 would crash my computer mid-game. It would just freeze completely to include the sound getting frozen as well until I force the PC to turn off. Anything would help and thank you in advance.

I will list everything below and my attempts at trying to fix this problem to include my specs listed below.

Specs:
-AMD Ryzen 9 5900
-B550M AORUS PRO
-Corsair Vengence 32 GB
-Crucial 500GB SSD
-RTX 3080
-Corsair 750W
-2 Exhaust fans
-3 intake fans
-Windows 11

Steps I’ve taken to try to fix this problem

  1. I’ve added the extra command line to the Overwatch Game Settings “–tank_WorkerThreadCount 2 -thread 2”
  2. Run the game as Admin (added this after posting this)
  3. I make sure to not have anything else opened and I have Overwatch as an exception in my firewall.
  4. I turned all my settings to low, disabled dynamic rendering, and only have NVIDIA on “Enable” not on “Enable+Boost” (both settings still made me crash)
  5. I’ve updated my drivers as of yesterday (Oct 18)
  6. I’ve scanned and repaired
  7. Reinstalled and Installed
  8. I’ve disabled overlays from Nvidia Broadcast and Discord
  9. Removed ChromaSdk
  10. I just followed this guy’s youtube video as well
    (Overwatch 2 Crash in the middle of the game | Shuttering | Lagging Issues | Fix - YouTube )

Nothing is working and I just want to enjoy the game. :frowning:

1 Like

Same issue here :(, lmk if u find an answer

hope they fix the problem with the “rendering device has been lost” with some cpus with integrated graphics (¡5 8th gen)

I have exactly this same issue. Has done everything that Blizzard say and non has worked. My PC just freeze and have to shutdown it pressing the power button, I mean is a complete crash. This only happen with Overwatch 2, any other game work fine without issues.

Specs:
-AMD Ryzen 7 2700x
-Be Quiet dark rock pro 4
-MB: Asrock Steel Legend X570
-Xpg 16GB 3200mhz
-MSI Radeon RX 580 GAMING X 8G (Updated Drivers)
-Sharkoon SilentStorm Cool Zero 850W 80Plus Gold
-3 Exhaust fans
-3 intake fans
-Windows 10 complete updated

Finally got mine working; I uninstalled AMD adrenaline, NZXT, and some ASUS LED thing. Game stuttered like crazy on first launch despite minimum settings and good hardware, and then went smooth 60fps. Maybe it has something to do with overlays? I think all 3 of those programs had them

So this used to be a big problem in overwatch 1 and it seems to have come back. I found the solution to this problem was that Overwatch does not like xmp overclocked ram. If you have a xmp profile enabled in your bios, disable it. This has just started happening to me, i disabled my profile and so far so good. Not enough games for 100% sure though.

Is there going to be any recompense for people who suffered this crash and lost endorsement levels because of it?

Something similar worked for me with help of DDU software, however this evening’s new Adrenaline update only made game performance worse. I later tried with an older 22.5.1 driver and now the game is “mostly” stable. It is no longer crashing but many frequent and random intense fps drops make the game unplayable. The PC is also overheating so I had to stop.

1 Like

The game just updated and the “Launch the game with the bat file” method doesn’t work for me anymore. The game just says “connecting” for all eternity once I try to login. Really annoying since I’m the only one out of my 4 other friends that play overwatch who is experiencing this annoying bug. Going to factory reset my computer, as I believe that a program that I coded a few months back is whats causing the anti cheat to get triggered.

Still crashing. plz solve this problem. Can’t use discord overlay option with my friends.

Per Baseult and Kershew (technical forum agent), I created a new admin account (WIN10) and performed the runas cmd (runas /user:[new user ID] “Drive Letter:\Overwatch\Overwatch Launcher.exe”) and my CPU utilization is back to “normal - 30 to 50%” instead of 90+. Go figure…but this definitely needs to be fixed.

Don’t think they are even trying to fix it.

4 Likes

I found the permanent solution: You have to get new hardware. The Anti-tamper notices something suspicious, and instead of being a normal anti-tamper and waiting for changes, it just bans you. After ONE ban, it will constantly close your game after checking to see if you still have the software it banned you for, and it won’t tell you what the software is either. So if your game is closing, the only permanent solution is to either change your SID/User every single day, or change your hardware

I think besides buying new hardware or create a new windows user Everytime. It’s also a valid option to wait for a fix. We got an answer 7 days ago, so let’s hope a fix will follow shortly

Blizzard isn’t going to do anything about it until Roblox buys Byfron, so until then, we’re probably not going to have any changes since this bug isn’t even listed on their known technical issues thread

3 Likes

I think there are more users then posted here that have the issue. So I just have Hope blizzard actually do something. I don’t want to think negative all time, maybe they surprise us. If I have to change my Sid everytime to play no matter with a Programm or a new windows I would rather not play OW. But that’s just my opinion and 1 player more or less is pretty what ever. But I really hope Blizzard will do something.

2 Likes

any fix yet ? im realy lost at this poit im out of options

2 Likes

Went a week without crashing after disabling AMD FSR 1.0. Now it crashes every day. How can I help resolve this?

1 Like

I mean, most of us bought the game and loot boxes before the update. And now they say they are not going to fix it immediately, even though they know it’s their problem.

2 Likes

Still crashes to a black screen for 30 secs and closes completely I have tried every fix and I tried contacting blizz support and it wouldn’t go through anyone have any idea What I can do?

1 Like