Low latency, High FPS, Intermittent lag

Before you read, For some reason you can’t post links in this forum so I had to manually go in and change the end of each link that was included in the diagnostics you asked me to run, to (dot)com instead of .com

  • Details of issue: I have around 60-100 Latency typically. 60 fps at all times and still have some random lag intermittently. Specifically characters walking in place and 2-3 seconds later it comes back an as example.

  • Date/time it started: I first noticed it a few days ago while playing Diablo 3, nothing big but I did notice it & just chalked it up as a result of me watching a Twitch Stream at the same time. However I tested it today without anything else running and still had the issue.

  • City/Country: Orillia, Canada.

  • Internet Provider: Rogers

  • Traceroute:
    Tracing route to 24.105.43.113 over a maximum of 30 hops

    1 <1 ms <1 ms <1 ms 192.168.1.1
    2 1 ms 1 ms 1 ms hitronhub.home [192.168.0.1]
    3 10 ms 14 ms 8 ms CPEbc1401e0e5c3-CMbc1401e0e5c0.cpe.net.cable.rogers(dot)com [99.236.202.1]
    4 9 ms 15 ms 11 ms 69.63.242.125
    5 13 ms 12 ms 12 ms 9003-cgw01.ym.rmgt.net.rogers(dot)com [24.156.146.89]
    6 33 ms 21 ms 23 ms 209.148.235.97
    7 22 ms 21 ms 94 ms eqix-ix-ch1.blizzard(dot)com [208.115.136.85]
    8 26 ms 32 ms 40 ms ae1-br02-eqch2.as57976(dot)net [137.221.69.35]
    9 * * * Request timed out.
    10 * * * Request timed out.
    11 * * * Request timed out.
    12 * * * Request timed out.
    13 * * * Request timed out.
    14 * * * Request timed out.
    15 * * * Request timed out.
    16 * * * Request timed out.
    17 * * * Request timed out.
    18 * * * Request timed out.
    19 * * * Request timed out.
    20 * * * Request timed out.
    21 * * * Request timed out.
    22 * * * Request timed out.
    23 * * * Request timed out.
    24 * * * Request timed out.
    25 * * * Request timed out.
    26 * * * Request timed out.
    27 * * * Request timed out.
    28 * * * Request timed out.
    29 * * * Request timed out.
    30 * * * Request timed out.

Trace complete.

  • Pathping

Tracing route to 24.105.43.113 over a maximum of 30 hops

0 DESKTOP-LPE3731.hitronhub.home [192.168.1.100]
1 192.168.1.1
2 hitronhub.home [192.168.0.1]
3 CPEbc1401e0e5c3-CMbc1401e0e5c0.cpe.net.cable.rogers(dot)com [99.236.202.1]
4 69.63.242.125
5 9003-cgw01.ym.rmgt.net.rogers(dot)com [24.156.146.89]
6 209.148.235.97
7 eqix-ix-ch1.blizzard(dot)com [208.115.136.85]
8 ae1-br02-eqch2.as57976(dot)net [137.221.69.35]
9 * * *
Computing statistics for 200 seconds…
Source to Here This Node/Link
Hop RTT Lost/Sent = Pct Lost/Sent = Pct Address
0 DESKTOP-LPE3731.hitronhub.home [192.168.1.100]
0/ 100 = 0% |
1 1ms 0/ 100 = 0% 0/ 100 = 0% 192.168.1.1
0/ 100 = 0% |
2 2ms 0/ 100 = 0% 0/ 100 = 0% hitronhub.home [192.168.0.1]
0/ 100 = 0% |
3 17ms 0/ 100 = 0% 0/ 100 = 0% CPEbc1401e0e5c3-CMbc1401e0e5c0.cpe.net.cable.rogers(dot)com [99.236.202.1]
0/ 100 = 0% |
4 15ms 0/ 100 = 0% 0/ 100 = 0% 69.63.242.125
100/ 100 =100% |
5 — 100/ 100 =100% 0/ 100 = 0% 9003-cgw01.ym.rmgt.net.rogers(dot)com [24.156.146.89]
0/ 100 = 0% |
6 — 100/ 100 =100% 0/ 100 = 0% 209.148.235.97
0/ 100 = 0% |
7 — 100/ 100 =100% 0/ 100 = 0% eqix-ix-ch1.blizzard(dot)com [208.115.136.85]
0/ 100 = 0% |
8 — 100/ 100 =100% 0/ 100 = 0% ae1-br02-eqch2.as57976(dpt)net [137.221.69.35]

Trace complete.

  • WinMTR
    MTR:
    Start: Mon Oct 8 05:58:12 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.3 0.2 0.3 0.0
    2.|-- 37.244.22.3 0.0% 10 0.6 0.6 0.5 1.3 0.0
    3.|-- 24.105.30.158 0.0% 10 1.1 1.1 0.9 2.0 0.0
    4.|-- 137.221.66.4 0.0% 10 1.5 1.5 1.4 1.6 0.0
    5.|-- 137.221.68.72 0.0% 10 47.7 50.5 47.7 62.2 5.6
    6.|-- 137.221.65.5 0.0% 10 53.9 50.3 47.7 60.2 4.3
    7.|-- 137.221.69.34 0.0% 10 47.6 47.7 47.6 48.4 0.0
    8.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
    9.|-- 43-cgw01.ym.rmgt.net.rogers(dot)com 0.0% 10 58.0 58.0 57.8 58.2 0.0
    10.|-- 24.156.146.90 0.0% 10 66.3 65.4 63.7 66.6 0.8
    11.|-- 69.63.242.126 0.0% 10 63.2 65.3 62.8 84.3 6.6
    12.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

08/10/2018 05:58:12 UTC

MTR:
Start: Mon Oct 8 05:58:12 2018 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.2 0.2 0.3 0.0
2.|-- 37.244.23.130 0.0% 10 0.4 0.5 0.4 0.6 0.0
3.|-- 24.105.62.146 0.0% 10 1.1 1.1 1.1 1.2 0.0
4.|-- 137.221.66.12 0.0% 10 2.4 2.4 2.3 2.5 0.0
5.|-- 137.221.69.72 0.0% 10 2.2 2.7 2.2 5.5 1.0
6.|-- 137.221.69.34 0.0% 10 1.7 1.7 1.6 1.8 0.0
7.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0
8.|-- 45-cgw01.ym.rmgt.net.rogers(dot)com 0.0% 10 12.4 12.5 12.4 12.8 0.0
9.|-- 24.156.146.90 0.0% 10 17.5 18.8 17.5 20.1 0.8
10.|-- 69.63.242.126 0.0% 10 18.1 18.7 17.2 27.0 2.9
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

08/10/2018 05:58:12 UTC

Other Rogers users are also experiencing difficulties, so it looks like an ISP issue.

1 Like

Hmm right on. My apologies for not doing a search to see if I wasn’t alone.