Low FPS all of a sudden

[Nicole-1893]

@ĊȒǞĊǨȆD-2620

All of a sudden my fps is extremely low

Are you using any Razer peripherals?

Known Technical Support Issues

Low FPS with Razer Chroma Software Installed We have seen reports of dramatically lower than expected FPS with Razer Synapse/Chroma installed. Typically players will see their FPS stuck between 15-30 FPS while experiencing this issue. If you have your Chroma device, enable Chroma effects for Overwatch, or uninstall the Razer Synapse/Chroma software and reinstall the newest version of Synapse 3. If you no longer have your Razer device, follow the steps for the Razer blackscreen issue.

If not, please provide a dxdiag for troubleshooting purposes.

DxDiag instructions (click to expand/collapse)

1. Press Windows Key + R.
2. Type DxDiag and press Enter.
3. In the DxDiag window, click Save All Information.
4. Name the file “dxdiag” and click Save.

To add it to your reply here:

1. Open the text file and copy all of the text.
2. Paste the text in your reply.
3. Highlight the pasted text and click </> on the post editor.

Note: If your DxDiag does not fit in one message, you can post it on Pastebin.com and provide the hash code (the numbers/letters after the .com) in your reply.