Lost skins even after reseting all my data

SO I’m reporting a bug related to skin transfer from Overwatch 1 to 2.

I have played overwatch 1 for thousand of hours and got lots of skins. However, when I open overwatch 2 on my ps4, which is the same platform I played for so long, not a single skin of mine appear.

Even after linking the accounts, it’s still the same.

I even tried deleting the new data of my account of overwatch 2 to re do all the process, but I still have no skins.

Is there a way to help me?

Best regards,
Karme