Lost Previous Mouse Sensitivity

Due to an accident or error (I can’t determine the cause), my mouse sensitivity settings have changed.

Could you please provide information on what my mouse sensitivity was on my account from June 3rd to June 5th? After that date, the sensitivity changed in the game, either due to a bug or an accidental click.

Currently, it’s fluctuating between 4% and 5%, and I’m unable to determine which sensitivity was set on my account during those days. I haven’t changed the DPI, it remains constant on my mouse (800).

If retrieving the logs is problematic, checking any match from those days for the settings would suffice. I would greatly appreciate your help.

This forum is for players assisting other players with technical issues, so we won’t be able to review your account or previous settings.

Hi there, thank you. I just moved it to bug reports channel.

You would want to open a ticket, not use the forum for this info.

I actually did, and three different customer service representatives redirected me and asked me to post it on the forum ;/