Hello,
I have recently noticed that my account is missing a large number of hours and my hero levels are showing incorrectly. For example, one of my heroes had over 300 hours, but now it only shows around level 40. My total account level also dropped significantly (from around 1209 to 800).
This is very frustrating because it feels like my progress and time invested are gone. Please investigate this bug and restore the correct statistics and levels if possible.