Lost Connection To Server

Hi guys,

I have been trying to play for the last hour, but every time I get into menus it boots me right out and said that it has lost connection to server. I have reinstalled Overwatch and re plugged my router back in and all drivers are updated and I still have issues of this.

I need help! Any ideas?

I am having the exact issue. I don’t know what’s happening.

TRACEROUTE:
traceroute to 72.81.237.109 (72.81.237.109), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.730 ms 0.753 ms 0.777 ms
2 24.105.18.131 (24.105.18.131) 0.795 ms 0.821 ms 1.083 ms
3 137.221.105.16 (137.221.105.16) 0.762 ms 0.790 ms 0.816 ms
4 137.221.66.22 (137.221.66.22) 1.054 ms 1.092 ms 1.269 ms
5 137.221.83.68 (137.221.83.68) 13.183 ms 13.190 ms 13.198 ms
6 137.221.65.68 (137.221.65.68) 77.629 ms 74.985 ms 74.974 ms
7 137.221.68.32 (137.221.68.32) 10.491 ms 10.533 ms 10.115 ms
8 las-b21-link.telia.net (62.115.178.200) 10.035 ms 10.032 ms 10.036 ms
9 xe-5-3-2.BR3.LAX15.ALTER.NET (152.179.21.77) 9.975 ms 9.331 ms 9.326 ms
10 ae203-0.BLTMMD-VFTTP-309.verizon-gni.net (130.81.175.155) 62.187 ms 61.458 ms 61.446 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

19/08/2019 14:38:11 UTC

TRACEROUTE:
traceroute to 72.81.237.109 (72.81.237.109), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.377 ms 0.406 ms 0.433 ms
2 24.105.18.131 (24.105.18.131) 5.883 ms 6.261 ms 6.293 ms
3 137.221.105.16 (137.221.105.16) 0.657 ms 0.940 ms 0.975 ms
4 137.221.66.22 (137.221.66.22) 1.271 ms 1.312 ms 1.530 ms
5 137.221.83.68 (137.221.83.68) 5.042 ms 5.126 ms 5.140 ms
6 137.221.65.68 (137.221.65.68) 180.213 ms 178.507 ms 178.501 ms
7 137.221.68.32 (137.221.68.32) 20.505 ms 20.529 ms 20.960 ms
8 las-b21-link.telia.net (62.115.178.200) 6.300 ms 6.330 ms 6.341 ms
9 xe-5-3-2.BR3.LAX15.ALTER.NET (152.179.21.77) 5.716 ms 5.676 ms 5.690 ms
10 ae203-0.BLTMMD-VFTTP-309.verizon-gni.net (130.81.175.155) 61.337 ms 61.673 ms 61.688 ms
11 * * *
12 * * *
13 * * *
14 * * *
15 * * *

19/08/2019 14:38:11 UTC

PING:
PING 72.81.237.109 (72.81.237.109) 56(84) bytes of data.

— 72.81.237.109 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3001ms

19/08/2019 14:38:11 UTC

PING:
PING 72.81.237.109 (72.81.237.109) 56(84) bytes of data.

— 72.81.237.109 ping statistics —
4 packets transmitted, 0 received, 100% packet loss, time 3002ms

19/08/2019 14:38:11 UTC

MTR:
Start: Mon Aug 19 14:38:11 2019 Blizzard 1.|-- Blizzard 0.0% 10 1.1 0.5 0.3 1.1 0.0
2.|-- 24.105.18.131 0.0% 10 0.6 6.0 0.6 53.3 16.6
3.|-- 137.221.105.16 0.0% 10 0.6 0.7 0.6 1.1 0.0
4.|-- 137.221.66.22 0.0% 10 0.8 1.9 0.8 7.2 1.8
5.|-- 137.221.83.68 0.0% 10 4.9 5.7 1.7 8.7 2.4
6.|-- 137.221.65.68 0.0% 10 5.9 32.7 5.8 139.8 41.6
7.|-- 137.221.68.32 0.0% 10 6.2 6.3 5.9 7.8 0.5
8.|-- las-b21-link.telia.net 0.0% 10 5.5 6.0 5.5 6.9 0.0
9.|–xe-5-3-2.BR3.LAX15.ALTER.NET 0.0% 10 5.6 9.2 5.6 31.7 8.1
10.|-- ae203-0.BLTMMD-VFTTP-309.verizon-gni.net 0.0% 10 67.2 67.5 61.3 76.3 6.1
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

19/08/2019 14:38:11 UTC

MTR:
Start: Mon Aug 19 14:38:11 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.3 0.4 0.3 0.6 0.0
2.|-- 24.105.18.131 0.0% 10 0.5 2.2 0.5 8.6 3.2
3.|-- 137.221.105.16 0.0% 10 0.7 0.8 0.5 1.1 0.0
4.|-- 137.221.66.22 0.0% 10 0.9 3.9 0.9 18.0 6.0
5.|-- 137.221.83.68 0.0% 10 7.9 4.3 0.8 8.9 3.0
6.|-- 137.221.65.68 0.0% 10 5.8 43.1 5.8 183.0 59.1
7.|-- 137.221.68.32 0.0% 10 6.1 6.1 5.9 6.4 0.0
8.|–las-b21-link.telia.net 0.0% 10 5.7 5.9 5.6 6.2 0.0
9.|-- xe-5-3-2.BR3.LAX15.ALTER.NET 0.0% 10 7.8 7.8 5.6 13.2 2.2
10.|-- ae203-0.BLTMMD-VFTTP-309.verizon-gni.net 0.0% 10 61.3 61.6 61.3 63.4 0.5
11.|-- ??? 100.0 10 0.0 0.0 0.0 0.0 0.0

19/08/2019 14:38:11 UTC

Well, I’m glad to see that I’m not the only one with this problem. Been trying to play for the last 40 mins here.

1 Like

I’m having the same issue :pensive::pensive:

Same issue here in NYC

1 Like

samesies -_- it’s been happening to a lot of ppl

I’m also in ny might be that the servers in ny is down

1 Like

Im in AUS… So its happening all over the world

I’ve been seeing a lot of post about it happening mainly on the East Coast

Any updates on the problem ???

It’s happening in LA server too.

I guess Sombra wasn’t too happy about her nerfs…

1 Like

I log in this morning, quickly join a competitive game. As soon as I can pick my character I get kicked from the server. I reconnect only to be able to press the rejoin button without and server side response. After 3 minutes or so of that, I find that I have been suspended from comp play for 30 miunutes and have taken a the loss of rating that accompanied me leaving that competitive game I was attempting to play.

Really Blizzard…fix your system, you’ve punished me for your problems.

i am unable to even join a game. This has only started after the update from today.

TRACEROUTE:
traceroute to 71.34.255.232 (71.34.255.232), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.295 ms 0.302 ms 0.305 ms
2 24.105.18.3 (24.105.18.3) 0.628 ms 0.632 ms 0.831 ms
3 137.221.105.16 (137.221.105.16) 0.591 ms 0.799 ms 0.836 ms
4 137.221.66.18 (137.221.66.18) 1.186 ms 1.235 ms 1.356 ms
5 137.221.83.66 (137.221.83.66) 2.872 ms 2.890 ms 2.894 ms
6 137.221.65.68 (137.221.65.68) 5.747 ms 5.816 ms 5.816 ms
7 137.221.68.32 (137.221.68.32) 5.952 ms 5.965 ms 5.911 ms
8 te0-0-0-0-5.ccr41.lax05.atlas.cogentco. com (38.104.84.12) 5.884 ms 6.110 ms 5.783 ms
9 ctl.lax05.atlas.cogentco. com (154.54.12.66) 5.723 ms 5.536 ms 5.521 ms
10 lcrs-agw1.inet.qwest. net (67.14.48.242) 48.350 ms 48.362 ms 48.455 ms
11 * * *
12 71-34-255-232.lcrs.qwest. net (71.34.255.232) 54.284 ms 53.860 ms 53.838 ms

19/08/2019 16:00:35 UTC

TRACEROUTE:
traceroute to 71.34.255.232 (71.34.255.232), 15 hops max, 60 byte packets
1 Blizzard Blizzard 0.283 ms 0.305 ms 0.321 ms
2 24.105.18.3 (24.105.18.3) 0.627 ms 0.694 ms 0.778 ms
3 137.221.105.16 (137.221.105.16) 0.541 ms 0.748 ms 0.862 ms
4 137.221.66.18 (137.221.66.18) 11.792 ms 11.825 ms 11.838 ms
5 137.221.83.66 (137.221.83.66) 1.683 ms 1.715 ms 1.740 ms
6 137.221.65.68 (137.221.65.68) 5.757 ms 5.652 ms 15.447 ms
7 137.221.68.32 (137.221.68.32) 5.810 ms 5.841 ms 5.970 ms
8 te0-0-0-0-5.ccr41.lax05.atlas.cogentco. com (38.104.84.12) 5.775 ms 5.803 ms 5.894 ms
9 ctl.lax05.atlas.cogentco. com (154.54.12.66) 5.731 ms 5.965 ms 5.996 ms
10 lcrs-agw1.inet.qwest. net (67.14.48.242) 48.441 ms 48.553 ms 48.315 ms
11 * * *
12 71-34-255-232.lcrs.qwest. net (71.34.255.232) 53.966 ms 53.914 ms 53.762 ms

19/08/2019 16:00:36 UTC

PING:
PING 71.34.255.232 (71.34.255.232) 56(84) bytes of data.
64 bytes from 71.34.255.232: icmp_seq=1 ttl=52 time=53.9 ms
64 bytes from 71.34.255.232: icmp_seq=2 ttl=52 time=54.0 ms
64 bytes from 71.34.255.232: icmp_seq=3 ttl=52 time=54.0 ms
64 bytes from 71.34.255.232: icmp_seq=4 ttl=52 time=60.3 ms

— 71.34.255.232 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 53.982/55.618/60.334/2.737 ms

19/08/2019 16:00:35 UTC

PING:
PING 71.34.255.232 (71.34.255.232) 56(84) bytes of data.
64 bytes from 71.34.255.232: icmp_seq=1 ttl=52 time=54.0 ms
64 bytes from 71.34.255.232: icmp_seq=2 ttl=52 time=54.2 ms
64 bytes from 71.34.255.232: icmp_seq=3 ttl=52 time=54.5 ms
64 bytes from 71.34.255.232: icmp_seq=4 ttl=52 time=54.4 ms

— 71.34.255.232 ping statistics —
4 packets transmitted, 4 received, 0% packet loss, time 2998ms
rtt min/avg/max/mdev = 54.028/54.314/54.525/0.249 ms

19/08/2019 16:00:36 UTC

MTR:
Start: Mon Aug 19 16:00:35 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.2 0.4 0.2 1.0 0.0
2.|-- 24.105.18.3 0.0% 10 0.6 1.1 0.5 5.5 1.4
3.|-- 137.221.105.16 0.0% 10 0.7 0.6 0.5 0.8 0.0
4.|-- 137.221.66.18 0.0% 10 2.6 1.7 0.9 4.1 0.7
5.|-- 137.221.83.66 0.0% 10 0.8 3.9 0.8 15.2 4.3
6.|-- 137.221.65.68 0.0% 10 5.8 53.3 5.7 170.9 57.8
7.|-- 137.221.68.32 0.0% 10 7.3 9.4 5.8 13.2 2.5
8.|-- te0-0-0-0-5.ccr41.lax05.atlas.cogentco. com 0.0% 10 5.8 5.8 5.6 5.9 0.0
9.|-- ctl.lax05.atlas.cogentco. com 0.0% 10 8.5 9.6 5.7 17.9 3.8
10.|-- lcrs-agw1.inet.qwest. net 0.0% 10 48.7 49.1 48.4 51.3 0.7
11.|-- 71.33.0.18 30.0% 10 7942. 7958. 7942. 8039. 35.7
12.|-- 71-34-255-232.lcrs.qwest. net 0.0% 10 54.2 54.4 54.1 54.7 0.0

19/08/2019 16:00:35 UTC

MTR:
Start: Mon Aug 19 16:00:36 2019 Blizzard 1.|-- Blizzard 0.0% 10 0.4 0.3 0.3 0.4 0.0
2.|-- 24.105.18.3 0.0% 10 0.7 1.9 0.5 11.6 3.4
3.|-- 137.221.105.16 0.0% 10 0.6 0.6 0.5 0.7 0.0
4.|-- 137.221.66.18 0.0% 10 1.2 1.1 0.9 1.4 0.0
5.|-- 137.221.83.66 0.0% 10 10.2 6.9 1.0 16.9 4.4
6.|-- 137.221.65.68 0.0% 10 6.0 33.3 5.8 114.1 36.5
7.|-- 137.221.68.32 0.0% 10 39.6 9.5 5.9 39.6 10.6
8.|-- te0-0-0-0-5.ccr41.lax05.atlas.cogentco. com 0.0% 10 5.9 5.8 5.7 6.0 0.0
9.|-- ctl.lax05.atlas.cogentco. com 0.0% 10 5.7 9.2 5.6 20.6 5.4
10.|-- lcrs-agw1.inet.qwest. net 0.0% 10 48.6 49.0 48.5 50.2 0.3
11.|-- 71.33.0.18 40.0% 10 7946. 7962. 7946. 8037. 36.8
12.|-- 71-34-255-232.lcrs.qwest. net 0.0% 10 54.4 54.3 53.9 54.6 0.0

19/08/2019 16:00:36 UTC

Yeah I just made a thread about this.

I see 2 of my friends on, but I can’t connect.

I am in the NE US. (NYC)
Feels like an authentication server went down or something.

Interesting, usually it’s the EU servers that explode without a reason.

I don’t think the game server is down as it is showing friends playing and that number went up from a few minutes ago…just we can’t connect…