In the main menu it says I have 2 lootboxes available but when I go to open them in the loot boxes menu it says I have none. I have earned more lootboxes and can open them just fine but the total amount shown in main menu does not go below 2. I have already made sure I am running the latest versions of everything and I have done a verify on the game files from the blizzard launcher.
You’ve probably gained a non-event lootbox from the Role Queue Reward System.
Switch between lootbox types using the Prev or Next buttons at the bottom of the lootbox screen.
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that was it. never had this happen before and didnt know the arrows were for changing between lootbox types they have always just changed automatically thanks for the help!