If you get placed into a match while the lootbox opening animation is playing, then it considers the box opened, but it doesn’t give you any contents. Or perhaps it is giving content, but the “New” flags get cleared once you load into a game, so I have no idea what random sprays etc I may have picked up. But I’m leaning more towards the former, because I previously got my client stuck on a freeze-frame of the box opening and couldn’t navigate away - had to quit and reopen. So that points to some sort of flag getting set at the beginning of the animation and another getting set at the end of the animation, and breaking out in the middle screws things up.
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I noted that in the lootbox history itll show you what you got but the content is still unavailable.
can you imagine paying for loot boxes only to get denied content