So there’s a fatal flaw with the role queue. Since your team is locked in a 2/2/2 formation, if someone leaves you’re now down one of whatever role they were in with no way to adjust and make up for it.
Can a system be implemented so that if someone leaves in a comp match that the role select unlocks and you can pick whatever hero you need? This would allow teams to adjust accordingly to the leaver to try and balance the squad that’s left.
I know that in most situations if you end up down 5v6 you might as well leave as soon as the penalty goes away but if you’re in a close game and want to stick it out, there’s no reason you should have to do it with a locked-in disadvantage now.
If a healer leaves you shouldn’t be forced to try with just 1 healer moving forward. For all the flaws of the old matchmaking system where 5 support mains could end up matched together, you could at least adjust your team if someone left to try and make up the slack.