Hello,
At this OW2 Season 15 I’m played 1500 games and few times game just freezes (do not response to any input and not update frame, show static moment) on my PC or got a server error. I’m using best hardware that possible: 9800x3d + 5090FE and have very good optical fiber 1gbps connections to the internet. But this game sometimes freezes (stop at some moment and I must restart game/pc to play. I’m playing ranked. And according to game rules if it will happens 10 times per season (even if it’s a technical problem with the game) my account will be blocked. I never leave game by myself, only due your technical problem. I’m using latest drivers and os version and do not launch any other unnecessary apps in the background. Temp of GPU and CPU in the normal range - around 55-60C. After restarting game/pc I’m immediately join to the game but still got leaver penalty. So some sanctions was applied to my account. What I should do to avoid blocking my account? I’m fearing that I will be blocked if game freezes again. Stop playing competitive games? Waiting for your response. Thank you.
I wish I had the answer for you. I also run a high end gaming pc that runs ANY game at best settings but this game has serious issues. It crashes every game and just like u , I got a penalty now. Blizzard has never responded to me btw. This means they know the game has issues and they will never tell this public.
They spam u with an auto reply to update drivers etc. And yes , mine are up to date , good temps (custom water cooled even) , I even did the scan repair thing from blizzard , nothing fixes this issue. I heard from people with amd cpu’s that they had this problem , well , I use intel , so its not just amd.
Why can some play and others , with high end pc’s crash ? Let me know if you figured it out or got a “helpfull” answer from blizzard.
Yes, I’m tried to contact support first. Got response: “we have no known issue with Overwatch crashes or freezes” and suggestion to update driver (which has already been done before) and etc or submit topic here.
What I would try is this : set the game to windowed borderless instead of full screen. Also , try setting the fps low like 75 to 144 fps max and see what happens. Let me know when u tested.
Previously I used borderless windows instead of fullscreen, but I had some other problems. Because of this, I switched to the fullscreen type. I don’t remember exactly what the problem was, as far as I remember - periodically FPS drops.
Okay, I’ll try to reduce the FPS from 240 to 140, but this is a bad solution, I immediately notice the difference in the clarity of movements and it is more difficult to play highly dynamic characters.
Is there a way to find out how many of these leaver penalties I’ve already had out of 10 possible?
No idea how the penalty system works. I just did some testing myself and using windowed borderless and 144 fps max , I had no crash in 3 games so far. Im also used to play games with more FPS but if this is the solution to not crashing (i hope it stays like this) than i gladly play at 144 fps.
So , did lowering the fps and play in windowed borderless fixed the problem ?
And today it happens again after 200 games, got an error: “rendering device lost” and another one lever penalty. And one step closer to blocking my account…
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