Latency Problem

Hi everyone!

I’m from Ontario Canada and I’m having latency issues. At first I thought it was just the test server but as soon as I logged into the regular server, the same issue. Something happening on the Blizz servers! See below.

Cruarc

Tracing route to 24.105.62.129 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms xxx xxxxxxxxxxxxx
2 45 ms 48 ms 34 ms xx.xxx.xxx.x
3 54 ms 35 ms 19 ms 69.63.242.5
4 26 ms 31 ms 23 ms 209.148.231.93
5 41 ms 73 ms 58 ms 209.148.229.229
6 86 ms 74 ms 96 ms 209.148.235.101
7 164 ms 193 ms 167 ms eqix-ix-ch1 blizzard com [208.115.136.85]
8 178 ms 156 ms 160 ms ae1-br02-eqch2 blizzardonline net [137.221.69.35]
9 182 ms 134 ms 139 ms be2-pe02-eqch2 blizzardonline net [137.221.69.73]
10 185 ms 198 ms 231 ms 24.105.62.129

Trace complete.

2 Likes

Same problem here. Also from Ontario

Also from Ontario, having high ping in game.

Tracing route to 24.105.62.129 over a maximum of 30 hops

  1     1 ms     1 ms     1 ms  CODA4582 [192.168.0.1]
  2    43 ms    43 ms    33 ms  xx.xxx.xx.xx
  3    42 ms    16 ms    34 ms  8082-dgw01.mtnk.rmgt.net.rogers.com [67.231.221.181]
  4    35 ms   107 ms    20 ms  3000-dgw02.mtnk.rmgt.net.rogers.com [209.148.232.57]
  5    27 ms    28 ms    31 ms  3201-cgw01.wlfdle.rmgt.net.rogers.com [209.148.232.53]
  6    35 ms   100 ms    70 ms  64.71.241.110
  7    59 ms    64 ms    54 ms  eqix-dc2.blizzard.com [206.126.237.174]
  8    76 ms   186 ms    43 ms  ae1-br01-eqdc2.blizzardonline.net [137.221.72.33]
  9   433 ms   437 ms   224 ms  et-0-0-2-br01-eqch2.blizzardonline.net [137.221.65.13]
 10   114 ms   117 ms    92 ms  be1-pe02-eqch2.blizzardonline.net [137.221.69.69]
 11    97 ms   112 ms   104 ms  chi-eqch2-ia-bons-04.blizzardonline.net [137.221.66.15]
 12   142 ms   134 ms   153 ms  24.105.62.129

Same issue, Ontario as well.

same issue

traceroute to 99.248.206.243 (99.248.206.243), 15 hops max, 60 byte packets
 1  24.105.30.3 (24.105.30.3)  0.990 ms  0.991 ms  1.020 ms
 2  * * *
 3  137.221.66.2 (137.221.66.2)  1.323 ms  1.405 ms  1.471 ms
 4  137.221.68.66 (137.221.68.66)  4.273 ms  4.291 ms  4.293 ms
 5  137.221.65.53 (137.221.65.53)  48.516 ms  48.535 ms  48.537 ms
 6  137.221.69.32 (137.221.69.32)  48.309 ms  48.351 ms  48.364 ms
 7  igw01.chcrmk.phub.net.cable.rogers.com (206.223.119.105)  47.794 ms  47.820 ms  47.816 ms
 8  15-cgw01.ym.rmgt.net.rogers.com (209.148.230.137)  58.486 ms  58.531 ms  58.539 ms
 9  209.148.229.230 (209.148.229.230)  66.456 ms  70.372 ms  70.215 ms
10  209.148.231.94 (209.148.231.94)  68.365 ms  68.383 ms  66.727 ms
11  69.63.243.150 (69.63.243.150)  86.908 ms  87.041 ms  86.697 ms
12  * * *
13  * * *
14  * * *
15  * * *


08/06/2018 22:07:27 UTC
--------------------

MTR:
Start: Fri Jun  8 22:07:27 2018
HOST: Blizzard             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 24.105.30.3                             0.0%    10    0.5   0.6   0.5   0.7   0.0
  2.|-- ???                                    100.0    10    0.0   0.0   0.0   0.0   0.0
  3.|-- 137.221.66.2                            0.0%    10    1.4   1.4   1.3   1.5   0.0
  4.|-- 137.221.68.66                           0.0%    10    1.2   1.2   1.1   1.2   0.0
  5.|-- 137.221.65.53                           0.0%    10   48.4  49.7  48.4  60.7   3.9
  6.|-- 137.221.69.32                           0.0%    10   49.1  48.6  48.3  49.7   0.0
  7.|-- igw01.chcrmk.phub.net.cable.rogers.com  0.0%    10   55.5  52.8  47.8  77.2   9.5
  8.|-- 15-cgw01.ym.rmgt.net.rogers.com         0.0%    10   58.9  58.7  58.6  58.9   0.0
  9.|-- 209.148.229.230                         0.0%    10   67.2  66.9  63.5  70.3   2.4
 10.|-- 209.148.231.94                          0.0%    10   66.7  66.9  65.2  68.8   0.9
 11.|-- 69.63.243.150                           0.0%    10   65.5  74.7  64.9 148.0  25.9
 12.|-- ???                                    100.0    10    0.0   0.0   0.0   0.0   0.0


08/06/2018 22:07:26 UTC
--------------------

Also in Ontario, pretty bad for me. Freezing for up to 5 seconds every half minute to every minute, rendering Overwatch to a state that is unenjoyable and unplayable. It has been in this state for about 2-3 days. Rogers is looking like an ISP that is the potential common thread here.

TRACEROUTE:
traceroute to 99.249.166.50 (99.249.166.50), 15 hops max, 60 byte packets
 1  10.56.100.81 (10.56.100.81)  0.278 ms  0.261 ms  0.260 ms
 2  37.244.22.131 (37.244.22.131)  0.594 ms  0.661 ms  0.780 ms
 3  24.105.30.158 (24.105.30.158)  6.182 ms  6.197 ms  6.198 ms
 4  137.221.66.0 (137.221.66.0)  1.644 ms  1.650 ms  1.683 ms
 5  137.221.68.66 (137.221.68.66)  1.489 ms  1.557 ms  1.560 ms
 6  137.221.65.53 (137.221.65.53)  48.807 ms  48.657 ms  48.624 ms
 7  137.221.69.32 (137.221.69.32)  48.518 ms  48.554 ms  48.524 ms
 8  igw01.chcrmk.phub.net.cable.rogers.com (206.223.119.105)  48.439 ms  48.445 ms  48.443 ms
 9  209.148.235.102 (209.148.235.102)  58.832 ms  58.829 ms  58.825 ms
10  209.148.229.230 (209.148.229.230)  68.917 ms  64.819 ms  64.793 ms
11  209.148.231.70 (209.148.231.70)  67.243 ms  65.615 ms  64.391 ms
12  67.231.220.230 (67.231.220.230)  65.504 ms  65.268 ms  65.263 ms
13  * * *
14  * * *
15  * * *


08/06/2018 22:31:57 UTC
--------------------

TRACEROUTE:
traceroute to 99.249.166.50 (99.249.166.50), 15 hops max, 60 byte packets
 1  10.57.68.13 (10.57.68.13)  5.771 ms  5.779 ms  5.781 ms
 2  37.244.23.2 (37.244.23.2)  5.783 ms  5.785 ms  5.786 ms
 3  24.105.62.146 (24.105.62.146)  5.785 ms  5.793 ms  5.794 ms
 4  137.221.66.8 (137.221.66.8)  5.794 ms  5.838 ms  5.839 ms
 5  137.221.69.70 (137.221.69.70)  5.804 ms  5.807 ms  5.808 ms
 6  137.221.69.34 (137.221.69.34)  5.762 ms  1.367 ms  1.338 ms
 7  igw01.chcrmk.phub.net.cable.rogers.com (206.223.119.105)  2.585 ms  1.919 ms  1.891 ms
 8  209.148.235.90 (209.148.235.90)  12.117 ms  12.268 ms  12.273 ms
 9  209.148.229.230 (209.148.229.230)  20.267 ms  20.259 ms  19.437 ms
10  209.148.231.70 (209.148.231.70)  20.715 ms  20.750 ms  20.755 ms
11  67.231.220.230 (67.231.220.230)  17.365 ms  17.869 ms  18.016 ms
12  * * *
13  * * *
14  * * *
15  * * *


08/06/2018 22:31:57 UTC
--------------------

PING:
PING 99.249.166.50 (99.249.166.50) 56(84) bytes of data.

--- 99.249.166.50 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



08/06/2018 22:31:57 UTC
--------------------

PING:
PING 99.249.166.50 (99.249.166.50) 56(84) bytes of data.

--- 99.249.166.50 ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2998ms



08/06/2018 22:31:57 UTC
--------------------

MTR:
Start: Fri Jun  8 22:31:57 2018
HOST: Blizzard                       Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 10.56.100.81                            0.0%    10    0.3   0.3   0.2   0.6   0.0
  2.|-- 37.244.22.131                           0.0%    10    0.6   0.7   0.6   1.3   0.0
  3.|-- 24.105.30.158                           0.0%    10    3.6   1.8   0.8   4.1   1.1
  4.|-- 137.221.66.0                            0.0%    10    1.4   1.6   1.4   1.7   0.0
  5.|-- 137.221.68.66                           0.0%    10    1.3  14.2   1.3 122.9  38.2
  6.|-- 137.221.65.53                           0.0%    10   48.8  48.8  48.7  49.1   0.0
  7.|-- 137.221.69.32                           0.0%    10   48.4  49.2  48.4  54.0   1.5
  8.|-- igw01.chcrmk.phub.net.cable.rogers.com  0.0%    10   48.7  48.6  48.4  49.0   0.0
  9.|-- 209.148.235.102                         0.0%    10   58.7  58.9  58.7  59.5   0.0
 10.|-- 209.148.229.230                         0.0%    10   64.3  68.1  64.3  71.7   2.4
 11.|-- 209.148.231.70                          0.0%    10   67.3  67.0  64.9  69.2   1.1
 12.|-- 67.231.220.230                          0.0%    10   65.3  67.7  64.8  88.5   7.3
 13.|-- ???                                    100.0    10    0.0   0.0   0.0   0.0   0.0


08/06/2018 22:31:57 UTC
--------------------

MTR:
Start: Fri Jun  8 22:31:57 2018
HOST: Blizzard                       Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 10.57.68.13                             0.0%    10    0.3   0.3   0.2   0.5   0.0
  2.|-- 37.244.23.2                             0.0%    10    1.0   0.6   0.5   1.0   0.0
  3.|-- 24.105.62.146                           0.0%    10    1.4   1.4   1.2   2.0   0.0
  4.|-- 137.221.66.8                            0.0%    10    3.4   2.3   2.0   3.4   0.3
  5.|-- 137.221.69.70                           0.0%    10    2.0   2.1   1.8   2.9   0.0
  6.|-- 137.221.69.34                           0.0%    10    2.6   2.5   1.2  10.4   2.7
  7.|-- igw01.chcrmk.phub.net.cable.rogers.com  0.0%    10    1.4   1.4   1.1   2.4   0.0
  8.|-- 209.148.235.90                          0.0%    10   12.0  12.2  12.0  12.4   0.0
  9.|-- 209.148.229.230                         0.0%    10   22.2  21.8  17.4  25.3   2.4
 10.|-- 209.148.231.70                          0.0%    10   20.2  18.9  17.7  20.4   0.9
 11.|-- 67.231.220.230                          0.0%    10   17.5  17.8  17.3  19.4   0.5
 12.|-- ???                                    100.0    10    0.0   0.0   0.0   0.0   0.0


08/06/2018 22:31:57 UTC
--------------------

Experiencing same issues since Friday (6/8) in Montreal! I think there is some connection problem from Canada to US.

Another day has passed, still suffering from the same issues.