The problem is hard to describe, basically when the mouse cursor appears, either in the menus, the radial menu or when opening the text chat, when moving it around the screen the FPS of the game drops a lot until it reaches 0 if I keep moving the cursor.
Here’s a video showing the issue: Overwatch 2 - Lag when moving the mouse cursor
Check the polling rate or change it for the mouse. Also, if you’re using a USB 3.0+ port but the mouse isn’t 3.0 it can cause this.
Doesn’t seem to be your polling rate because the game itself handles it fine. Try disabling full screen optimisations (find the program (NOT THE LAUNCHER), properties, compatibility, disable full screen optimisations).
Also try updating your GPU drivers or make sure you’re in full screen mode
I use a Razer Viper mouse, it’s connected to the 3.0 USB connection.
I’ve the latest drivers installed (566.36), I’ve enabled that thing you told me, didn’t work. Also I’ve tried switching to Windowed Borderless mode, didn’t work either… so I don’t know what to do. I mean, I could play without opening the radial menu and all that, but I need to use it to communicate with the team.
PS: Sometimes can get fixed by restarting the computer, like right now, but sometimes… this issue keeps appearing after a while, and I don’t know what’s causing it.