Lag spikes/packet loss in overwatch matches

Hello,

Been experiencing some network issues in game lately… Having trouble figuring out why… I will be playing and latency/ping/packet loss out will spike for a second or two or three then normalize but during that time it feels like ihave 600ms ping im all over the place and the game has to put me back where i should be which is super disorienting\

I ran the Battle.net Looking glass for overwatch tests:

PRE-NOTE: I went and bought NordVPN and tested a server in dallas as well as PHX and was still seeing same issue :frowning: isp??

NOTE: In the results below i found this one striking:

5.|-- 137.221.65.68                                90.0%    10  13530 13530 13530 13530

Hop 5 on the Looking glass MTR going from blizz to me … 90% packet loss? maybe its an anomaly but still

TRACEROUTE:
traceroute to 73.76.145.xx (73.76.145.xx), 15 hops max, 60 byte packets
 1  137.221.104.67 (137.221.104.67)  0.834 ms  1.707 ms  1.871 ms
 2  137.221.105.16 (137.221.105.16)  0.890 ms  0.903 ms  1.003 ms
 3  137.221.66.18 (137.221.66.18)  0.405 ms  0.573 ms  0.586 ms
 4  137.221.83.82 (137.221.83.82)  505.559 ms  505.598 ms  505.928 ms
 5  * * *
 6  137.221.68.32 (137.221.68.32)  6.119 ms  5.749 ms  5.796 ms
 7  be-102-pe12.600wseventh.ca.ibone.comcast.net (75.149.229.69)  5.860 ms  6.056 ms  6.053 ms
 8  be-3112-cs01.losangeles.ca.ibone.comcast.net (96.110.33.65)  6.517 ms  6.891 ms  6.882 ms
 9  be-1112-cr12.losangeles.ca.ibone.comcast.net (96.110.45.166)  6.173 ms  6.332 ms  6.339 ms
10  be-302-cr13.houston.tx.ibone.comcast.net (96.110.37.189)  32.436 ms  32.572 ms  32.576 ms
11  be-1313-cs03.houston.tx.ibone.comcast.net (96.110.46.137)  32.341 ms  32.372 ms  32.369 ms
12  96.110.40.122 (96.110.40.122)  32.669 ms  34.427 ms  34.199 ms
13  ae-1-rur02.luthe.tx.houston.comcast.net (68.85.246.14)  35.326 ms  35.435 ms  35.410 ms
14  lag-2-1-acr04.luthe.tx.houston.comcast.net (96.110.240.62)  34.929 ms  35.029 ms  34.969 ms
15  * * *


08/06/2022 22:17:14 UTC
--------------------

TRACEROUTE:
traceroute to 73.76.145.xx (73.76.145.xx), 15 hops max, 60 byte packets
 1  24.105.63.82 (24.105.63.82)  0.617 ms  3.135 ms  3.132 ms
 2  24.105.62.150 (24.105.62.150)  3.064 ms  3.089 ms  3.090 ms
 3  137.221.66.10 (137.221.66.10)  3.121 ms  3.122 ms  3.121 ms
 4  * * *
 5  137.221.69.32 (137.221.69.32)  3.071 ms  3.071 ms  3.087 ms
 6  be-128-pe11.350ecermak.il.ibone.comcast.net (75.149.230.45)  3.031 ms  2.676 ms  2.664 ms
 7  be-2111-cs01.350ecermak.il.ibone.comcast.net (96.110.33.193)  2.120 ms  2.142 ms  2.143 ms
 8  be-1113-cr13.350ecermak.il.ibone.comcast.net (96.110.35.34)  2.930 ms  3.044 ms  3.031 ms
 9  be-302-cr12.chicago.il.ibone.comcast.net (96.110.38.214)  2.587 ms  2.204 ms  2.179 ms
10  be-1212-cs02.chicago.il.ibone.comcast.net (96.110.36.37)  2.685 ms  2.679 ms  2.676 ms
11  be-1211-cr11.chicago.il.ibone.comcast.net (96.110.36.22)  2.067 ms  2.079 ms  2.064 ms
12  be-301-cr12.56marietta.ga.ibone.comcast.net (96.110.37.161)  20.316 ms  20.391 ms  20.501 ms
13  be-1212-cs02.56marietta.ga.ibone.comcast.net (96.110.34.213)  20.015 ms  20.027 ms  20.056 ms
14  be-1214-cr14.56marietta.ga.ibone.comcast.net (96.110.34.246)  20.345 ms  20.425 ms  20.436 ms
15  be-302-cr12.houston.tx.ibone.comcast.net (96.110.39.210)  37.915 ms  37.626 ms  37.605 ms


08/06/2022 22:17:14 UTC
--------------------

PING:
PING 73.76.145.xx (73.76.145.xx) 56(84) bytes of data.

--- 73.76.145.xx ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



08/06/2022 22:17:14 UTC
--------------------

PING:
PING 73.76.145.xx (73.76.145.xx) 56(84) bytes of data.

--- 73.76.145.xx ping statistics ---
4 packets transmitted, 0 received, 100% packet loss, time 2999ms



08/06/2022 22:17:14 UTC
--------------------

MTR:
Start: Wed Jun  8 22:17:14 2022
HOST: las1a-admin-looking-glass-back01             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 137.221.104.67                                0.0%    10    0.8   1.6   0.8   5.7   1.3
  2.|-- 137.221.105.16                                0.0%    10    0.9   1.0   0.5   1.3   0.0
  3.|-- 137.221.66.18                                 0.0%    10    0.3   0.6   0.3   1.4   0.0
  4.|-- 137.221.83.82                                 0.0%    10  487.7 902.6 146.2 1661. 511.2
  5.|-- 137.221.65.68                                90.0%    10  13530 13530 13530 13530   0.0
  6.|-- 137.221.68.32                                 0.0%    10   28.0  10.7   5.9  28.0   9.1
  7.|-- be-102-pe12.600wseventh.ca.ibone.comcast.net  0.0%    10    6.0   6.1   5.9   6.2   0.0
  8.|-- be-3112-cs01.losangeles.ca.ibone.comcast.net  0.0%    10    6.6   6.7   6.3   7.0   0.0
  9.|-- be-1112-cr12.losangeles.ca.ibone.comcast.net  0.0%    10    6.1   6.6   6.1   7.2   0.0
 10.|-- be-302-cr13.houston.tx.ibone.comcast.net      0.0%    10   32.3  32.6  32.2  33.0   0.0
 11.|-- be-1313-cs03.houston.tx.ibone.comcast.net     0.0%    10   32.7  32.8  32.4  33.2   0.0
 12.|-- 96.110.40.122                                 0.0%    10   32.8  33.8  32.7  37.9   2.0
 13.|-- ae-1-rur02.luthe.tx.houston.comcast.net       0.0%    10   35.3  35.9  35.2  41.4   1.8
 14.|-- lag-2-1-acr04.luthe.tx.houston.comcast.net    0.0%    10   35.0  35.0  34.8  35.5   0.0
 15.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


08/06/2022 22:17:14 UTC
--------------------

MTR:
Start: Wed Jun  8 22:17:14 2022
HOST: ord1b-admin-looking-glass-back01             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 24.105.63.82                                  0.0%    10    0.4   0.8   0.4   3.2   0.8
  2.|-- 24.105.62.150                                 0.0%    10    0.8   0.9   0.6   1.2   0.0
  3.|-- 137.221.66.10                                 0.0%    10   12.5   4.9   1.8  12.5   4.1
  4.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  5.|-- 137.221.69.32                                 0.0%    10    2.1   5.3   1.9  34.7  10.3
  6.|-- be-128-pe11.350ecermak.il.ibone.comcast.net   0.0%    10    1.9   2.1   1.8   2.5   0.0
  7.|-- be-2111-cs01.350ecermak.il.ibone.comcast.net  0.0%    10    1.6   1.7   1.6   1.9   0.0
  8.|-- be-1113-cr13.350ecermak.il.ibone.comcast.net  0.0%    10    2.5   2.8   2.5   3.1   0.0
  9.|-- be-302-cr12.chicago.il.ibone.comcast.net      0.0%    10    2.2   2.1   1.8   2.3   0.0
 10.|-- be-1212-cs02.chicago.il.ibone.comcast.net     0.0%    10    2.4   2.8   2.3   3.7   0.0
 11.|-- be-1211-cr11.chicago.il.ibone.comcast.net     0.0%    10    3.1   3.1   2.8   4.1   0.3
 12.|-- be-301-cr12.56marietta.ga.ibone.comcast.net   0.0%    10   20.1  20.1  20.0  20.4   0.0
 13.|-- be-1212-cs02.56marietta.ga.ibone.comcast.net  0.0%    10   20.2  20.2  20.0  20.5   0.0
 14.|-- be-1214-cr14.56marietta.ga.ibone.comcast.net  0.0%    10   20.6  20.5  20.4  21.0   0.0
 15.|-- be-302-cr12.houston.tx.ibone.comcast.net      0.0%    10   37.9  38.0  37.7  38.5   0.0
 16.|-- be-1312-cs03.houston.tx.ibone.comcast.net     0.0%    10   37.9  38.1  37.8  38.6   0.0
 17.|-- 96.110.40.122                                 0.0%    10   38.1  39.3  37.9  50.5   3.9
 18.|-- ae-1-rur02.luthe.tx.houston.comcast.net       0.0%    10   40.2  42.9  40.0  67.8   8.7
 19.|-- lag-2-1-acr04.luthe.tx.houston.comcast.net    0.0%    10   40.1  40.3  40.0  41.4   0.3
 20.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0


08/06/2022 22:17:14 UTC
--------------------


Here is winmtr that i ran myself, but this seems less useful than the Looking Glass
|Host |% |Sent |Recv |Best |Avrg |Wrst |Last|
|---|---|---|---|---|---|---|---|
|192.168.0.1 |3 |259 |253 |2 |5 |34 |4|
|96.120.16.29 |3 |259 |253 |10 |17 |106 |17|
|ae-253-1222-rur02.luthe.tx.houston.comcast.net |3 |259 |253 |11 |19 |120 |17|
|ae-29-ar01-bisbee.tx.houston.comcast.net |3 |259 |253 |13 |21 |59 |19|
|be-35421-cs02.houston.tx.ibone.comcast.net |3 |259 |253 |14 |21 |106 |21|
|be-1211-cr11.houston.tx.ibone.comcast.net |3 |259 |253 |14 |21 |49 |21|
|be-302-cr11.dallas.tx.ibone.comcast.net |3 |259 |253 |18 |26 |121 |24|
|be-1111-cs01.dallas.tx.ibone.comcast.net |3 |259 |253 |17 |26 |121 |24|
|be-3112-pe12.1950stemmons.tx.ibone.comcast.net |3 |259 |253 |18 |26 |120 |24|
|66.208.216.198 |3 |259 |253 |18 |29 |121 |24|
|ae1-br02-eqda6.as57976.net |3 |259 |253 |44 |54 |161 |52|
|et-0-0-2-br02-swlv10.as57976.net |3 |259 |253 |45 |56 |131 |52|
|137.221.65.122 |2 |244 |241 |87 |745 |1759 |185|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|137.221.68.77 |3 |259 |253 |44 |54 |131 |52|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|
|No response from host |100 |57 |0 |0 |0 |0 |0|

The home network has mild packet loss. Could be interference if you’re on Wi-Fi or a number of other things if you’re hard-wired in.

There is also a small lag spike on the home devices (5ms should be your worst ping, but it’s 34ms).

The ping continues to build from there as you traverse the ISP network.

Since the nodes are local to you, the VPN still uses them before making a connection to the server. Unfortunately, if you reboot your equipment and use a cable to connect, your only other option is to work this out with Comcast. Note: They will likely deny any such issue.

1 Like

Hiya Nicole!! Thanks for looking at my issue! I ran a cable to try and rule out wifi and while it did improve overall performance still noticed some spikes in game… ran a winmtr hoping you can tell me if its my gear or my isp! Thanks again as i know this is a courtesy and you do this out of the kindness of your own heart! I appreciate you and your time!

WinMTR statistics

Host 	% 	Sent 	Recv 	Best 	Avrg 	Wrst 	Last
192.168.0.1	0 	93 	93 	1 	3 	12 	2
96.120.16.29 	0 	93 	93 	9 	15 	37 	26
ae-253-1222-rur02.luthe.tx.houston.comcast.net 	0 	93 	93 	9 	17 	41 	26
ae-29-ar01-bisbee.tx.houston.comcast.net 	0 	93 	93 	11 	20 	70 	17
be-35421-cs02.houston.tx.ibone.comcast.net 	0 	93 	93 	12 	19 	37 	17
be-1211-cr11.houston.tx.ibone.comcast.net 	0 	93 	93 	13 	19 	37 	17
be-302-cr11.dallas.tx.ibone.comcast.net 	0 	93 	93 	17 	23 	37 	18
be-1211-cs02.dallas.tx.ibone.comcast.net 	0 	93 	93 	15 	21 	37 	28
be-3212-pe12.1950stemmons.tx.ibone.comcast.net 	0 	93 	93 	17 	23 	39 	25
66.208.216.198 	0 	93 	93 	16 	25 	78 	18
ae1-br01-eqda6.as57976.net 	0 	93 	93 	40 	48 	84 	84
No response from host 	100 	19 	0 	0 	0 	0 	0
et-0-0-0-pe03-eqch2.as57976.net 	0 	93 	93 	38 	45 	64 	39
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0
No response from host 	100 	19 	0 	0 	0 	0 	0

Ran another test in a particularly bad match:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                192.168.0.1 -    0 |  330 |  330 |    0 |    2 |   14 |    1 |
|                            96.120.16.29 -    1 |  327 |  326 |    8 |   14 |   98 |   13 |
|ae-253-1222-rur02.luthe.tx.houston.comcast.net -    0 |  330 |  330 |    9 |   16 |  111 |   16 |
|ae-29-ar01-bisbee.tx.houston.comcast.net -    1 |  327 |  326 |    9 |   17 |   88 |   12 |
|be-35411-cs01.houston.tx.ibone.comcast.net -    1 |  327 |  326 |   11 |   17 |   93 |   18 |
|be-1111-cr11.houston.tx.ibone.comcast.net -    0 |  330 |  330 |   12 |   18 |   96 |   18 |
| be-301-cr11.dallas.tx.ibone.comcast.net -    1 |  327 |  326 |   16 |   23 |  110 |   17 |
|be-1411-cs04.dallas.tx.ibone.comcast.net -    0 |  330 |  330 |   16 |   20 |  116 |   19 |
|be-3412-pe12.1950stemmons.tx.ibone.comcast.net -    1 |  317 |  314 |   16 |   23 |  122 |   19 |
|                          66.208.216.198 -    0 |  330 |  330 |   15 |   25 |  108 |   19 |
|        Destination network unreachable. -    1 |  330 |  329 |   39 |   47 |  148 |   40 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|         et-0-0-0-pe04-eqch2.as57976.net -    1 |  323 |  321 |   38 |   44 |  137 |   39 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   66 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Another test right after:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                192.168.0.1 -    0 |  900 |  900 |    0 |    2 |   14 |    1 |
|                            96.120.16.29 -    0 |  900 |  900 |    8 |   12 |   50 |    9 |
|ae-253-1222-rur02.luthe.tx.houston.comcast.net -    0 |  900 |  900 |    8 |   14 |   47 |   18 |
|ae-29-ar01-bisbee.tx.houston.comcast.net -    0 |  900 |  900 |   10 |   16 |   59 |   14 |
|be-35411-cs01.houston.tx.ibone.comcast.net -    0 |  900 |  900 |   11 |   16 |   34 |   16 |
|be-1111-cr11.houston.tx.ibone.comcast.net -    0 |  900 |  900 |   11 |   16 |   42 |   15 |
| be-301-cr11.dallas.tx.ibone.comcast.net -    0 |  900 |  900 |   15 |   19 |   39 |   18 |
|be-1111-cs01.dallas.tx.ibone.comcast.net -    0 |  900 |  900 |   15 |   20 |   53 |   17 |
|be-3112-pe12.1950stemmons.tx.ibone.comcast.net -    0 |  900 |  900 |   15 |   20 |   63 |   23 |
|                          66.208.216.198 -    0 |  900 |  900 |   15 |   23 |  127 |   28 |
|              ae1-br01-eqda6.as57976.net -    0 |  900 |  900 |   38 |   46 |  150 |   44 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|         et-0-0-0-pe04-eqch2.as57976.net -    0 |  900 |  900 |   34 |   43 |   73 |   42 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  181 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Another Test, this one realllly bad:

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                192.168.0.1 -    0 |  570 |  570 |    0 |    2 |   14 |    1 |
|                            96.120.16.29 -    1 |  555 |  551 |    8 |   16 |  143 |   14 |
|ae-253-1222-rur02.luthe.tx.houston.comcast.net -    2 |  548 |  542 |    8 |   18 |  145 |   15 |
|ae-29-ar01-bisbee.tx.houston.comcast.net -    1 |  558 |  555 |   10 |   19 |  133 |   16 |
|be-35431-cs03.houston.tx.ibone.comcast.net -    1 |  566 |  565 |   12 |   20 |  116 |   18 |
|be-1311-cr11.houston.tx.ibone.comcast.net -    1 |  559 |  556 |   12 |   19 |  143 |   13 |
| be-301-cr11.dallas.tx.ibone.comcast.net -    2 |  544 |  537 |   16 |   22 |  114 |   17 |
|be-1411-cs04.dallas.tx.ibone.comcast.net -    2 |  540 |  532 |   15 |   23 |  114 |   17 |
|be-3412-pe12.1950stemmons.tx.ibone.comcast.net -    2 |  547 |  541 |   16 |   24 |  148 |   20 |
|                          66.208.216.198 -    1 |  566 |  565 |   15 |   27 |  133 |   17 |
|              ae1-br01-eqda6.as57976.net -    1 |  562 |  560 |   39 |   50 |  157 |   39 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|         et-0-0-0-pe01-eqch2.as57976.net -    1 |  555 |  551 |   38 |   47 |  145 |   39 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |  115 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

The home connection looks much better. However, there are still lag spikes starting at 96.120.16.29, which is a Comcast IP.

1 Like

TY Nicole youre a rock star!!

Been getting similar issues over the past few days. Heroes of the Storm is completely unplayable due to lag.

Here is my MTR via Looking Glass:

MTR:
Start: Sun Jun 12 19:28:21 2022
HOST: las1a-admin-looking-glass-back01             Loss%   Snt   Last   Avg  Best  Wrst StDev
  1.|-- 137.221.104.67                                0.0%    10    0.6   0.9   0.6   2.6   0.5
  2.|-- 137.221.105.16                                0.0%    10    1.0   1.0   0.8   1.2   0.0
  3.|-- 137.221.66.18                                 0.0%    10    0.5   0.5   0.4   0.9   0.0
  4.|-- 137.221.83.82                                 0.0%    10  1095. 775.2 117.3 1765. 535.5
  5.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.68.32                                 0.0%    10    5.8   6.1   5.7   7.6   0.5
  7.|-- be-102-pe12.600wseventh.ca.ibone.comcast.net  0.0%    10    6.6   6.7   6.5   7.0   0.0
  8.|-- be-3212-cs02.losangeles.ca.ibone.comcast.net  0.0%    10    6.3   6.7   6.3   7.2   0.0
  9.|-- be-1211-cr11.losangeles.ca.ibone.comcast.net  0.0%    10    6.5   6.6   6.4   6.9   0.0
 10.|-- be-301-cr11.9greatoaks.ca.ibone.comcast.net   0.0%    10   13.3  13.3  12.9  13.7   0.0

Just pasted the first few because the problem is clearly there (100% packet loss). No other node showed any packet loss.

1 Like

Nope, if it was 100% loss it wouldn’t even log you in.

Run a WinMTR and start your own thread. It wouldn’t be polite to keep alerting the OP here since we wouldn’t be discussing their issue.

Nope, if it was 100% loss it wouldn’t even log you in.

I suppose it’s 100% for the length of the test that MTR runs. I’m just quoting the number from Looking Glass.

Run a WinMTR and start your own thread. It wouldn’t be polite to keep alerting the OP here since we wouldn’t be discussing their issue.

Apologies, I was trying to avoid spam by starting a new thread for what seems to be the same network server at-issue:

OP’s traceroute:

 4  137.221.83.82 (137.221.83.82)  505.559 ms  505.598 ms  505.928 ms
 5  * * *
 6  137.221.68.32 (137.221.68.32)  6.119 ms  5.749 ms  5.796 ms

My MTR:

  4.|-- 137.221.83.82                                 0.0%    10  1095. 775.2 117.3 1765. 535.5
  5.|-- ???                                          100.0    10    0.0   0.0   0.0   0.0   0.0
  6.|-- 137.221.68.32                                 0.0%    10    5.8   6.1   5.7   
1 Like

That server does NOT respond to most ICMP requests (WinMTR/Ping). It’s designed that way to mitigate DDoS.

Please, move this discussion elsewhere. Thank you.