Lag spikes since the last patch

Technical Support
1

Since the last patch I am getting these orange spikes very often and it messes up my movement since the game doesn’t detect my change of direction. Playing on the European server.

2

Howdy!

Seems like you are getting some packet loss but your overall latency is spiking as well. This maybe a sign the connection is unstable. I would recommend to troubleshoot with the following steps:

  1. Power cycle the home network’s router and modem to refresh the connection.

  2. Once the network is back online flush your DNS cache using the commands Here.

Retest.

If this issue continues, run a WinMTR to the IP at the top left of the network graph for 10 minutes and post the results back here for review.

Thank you.

3

Here is the winMTR to the ip on the screenshot
|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 505 505 0 5 67 1
10.168.0.1 - 0 505 505 5 13 73 6
unknown.ekk.bg - 0 505 505 5 13 74 9
92.247.95.121 - 0 505 505 8 16 78 12
10.251.207.13 - 0 505 505 16 24 100 20
No response from host - 100 102 0 0 0 0 0
ae1-br02-eqam1.as57976.net - 0 505 505 63 80 510 64
et-0-0-3-br02-eqpa4.as57976.net - 0 505 505 77 100 992 87
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
No response from host - 100 102 0 0 0 0 0
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

4

Although we are seeing a little jump in latency in these results, try running the test for a bit longer (can leave it running in background while you play, it just sends very small amounts of data), just in case there is packet loss happening on one of those hops.

5

This is the result for 10 mins. Also I don’t think there are any lost packets. Even on the graph it says 0.

Also my connection isn’t really slow either but OW is the only game that gives me such noticeable lag spikes.

6

Well, a longer test could help confirm that for sure. Otherwise you’re looking at an issue with your hardware, so I was offering the easiest step first.