Lag spikes CONTINUTED WINMTR STATS

Technical Support
1

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| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.1 - 0 248 248 1 12 143 3
142.254.208.249 - 0 248 248 9 31 390 13
agg63.wnslme0802h.northeast.rr. com - 0 248 248 17 79 424 35
agg41.sebgme0302r.northeast.rr. com - 0 248 248 12 36 416 17
be25.rochnyei01r.northeast.rr. com - 0 248 248 25 55 421 34
bu-ether15.chcgildt87w-bcr00.tbone.rr. com - 0 248 248 38 79 420 45
66.109.5.225 - 0 248 248 38 88 427 42
66.109.9.149 - 0 248 248 38 71 424 42
ae1-br01-eqch2.as57976. net - 0 248 248 90 217 790 101
137.221.65.132 - 0 248 248 88 162 435 100
et-0-0-2-br01-eqla1.as57976. net - 0 247 247 89 189 2045 98
be1-pe01-eqla1.as57976. net - 0 248 248 86 162 516 91
lax-eqla1-ia-bons-02.as57976. net - 0 248 248 86 160 418 91
24.105.30.129 - 0 248 248 88 163 508 90
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WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

2

Looks like you’re getting a worst ping of 143ms between your PC and the router. It jumps up higher to 390ms when the connection travels from your router to the internet provider’s network.

If you’re using a wireless connection try switching to wired if at all possible. Other than that I would recommend contacting your internet provider so they can look into why the latency is spiking so high on the 2nd hop at 142.254.208.249

3

I did a longer report, maybe this will tell you more?

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| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.1.1 - 0 884 884 1 2 113 2
142.254.208.249 - 0 884 884 5 11 123 19
agg63.wnslme0802h.northeast.rr. com - 0 884 884 13 56 423 30
agg41.sebgme0302r.northeast.rr. com - 0 883 883 10 15 127 15
be25.rochnyei01r.northeast.rr. com - 0 883 883 25 31 131 31
bu-ether15.chcgildt87w-bcr00.tbone.rr. com - 0 884 884 34 44 156 44
66.109.5.225 - 0 884 884 36 44 153 49
66.109.9.149 - 0 883 883 37 41 153 42
ae1-br01-eqch2.as57976. net - 0 884 884 89 96 493 115
137.221.65.132 - 1 861 857 89 112 4443 90
et-0-0-2-br01-eqla1.as57976. net - 1 843 835 88 122 4979 93
be1-pe01-eqla1.as57976. net - 0 883 883 86 92 204 90
lax-eqla1-ia-bons-02.as57976. net - 0 884 884 89 92 202 90
24.105.30.129 - 0 884 884 86 92 202 92
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

4

It looks almost the same ǍƄƄŶ. Your latency is still spiking to 113ms just to the router, which it shouldn’t be higher than 10-20ms at most to the router. If the latency is spiking that high that early on it’s going to affect the entire rest of the test.

My previous suggestions of try wired still stands, and if you’re already wired then you’ll want to talk to your internet provider.

5

Thank you! Also, what do you mean by wired? Wiring my laptop to the router?

6

Yes, as in plugging the laptop into the router with an ethernet cable. Instead of using wifi.

7

I dont know if i can do that. Our router is in the living room and im in my room