For some time now, I’ve been facing a frustrating issue with experiencing frequent disconnections to the servers. Even with updating to the newest patch, it’s happened. As well as not too far back earlier this month on the day Mauga was out for a trial it occurred. Got suspended for nearly 8mins after getting disconnected from the server just a moment ago. My internet connection is working without any issue, but I still end up getting disconnected.
I have no clue why this keeps occuring for some time now, but it’s getting to the point where I’m not sure I can even play the game anymore no matter how many times I uninstall/reinstall the game, reset my router connection, etc. if this is just going to happen. Which sucks because there are prestige tiers I want to get to before the season ends, but that’s all out the window if I can’t play anything without constantly getting disconnected and facing the risk that I may get suspended/banned for the rest of the season or the game itself possibly.
I play the game on console (PS4).
Submitted a ticket earlier, but the response hasn’t been pretty helpful and I’ve done the suggested steps a couple of times now. Not even sure if I want to try and unlink my PSN account from battlenet since I recall there being a cooldown up to a year if I did.