Hey there
Before I start, let me tell you a little bit about myself. I as a player have invested than 1500 hours in this game across multiple accounts since season 3. My main role is support, although I’ve been onetricking different DPS heroes each week (heroes like Bastion, Torbjörn, Symmetra… those who don’t quite fit the meta standards) during season 20 out of boredom.
Currently I’m hovering around the GM-Top500 border on Support, 2 wins away from GM on Damage and mid masters on Tank (implying Tank is my least played role). I just want to give my true opinions on why I feel like this game is not as good as it used to be.
Also, please, excuse my english as I’m not a native speaker.
Competitive
A chore for non-casual players
First of all, I’d like to start with the competitive mode, which is in my opinion the selling point of any shooter game on the market. Or at least it should be. I worry that this is not the case with Overwatch, otherwise the competitive mode would be treated a lot better by Blizzard.
Playing competitive most of the time feels like it matches me with incompetent people, who play competitive only for golden guns, or to just troll, or to just hack. It’s very rare I match with someone who’s willing to work for the win.
Due to the reasons mentioned above, for me personally, I need to win at least 2 games to make up for a lost game, due to how frustrating losses feel. Am I a sore loser? Who knows.
Since encouraging players to be competitive is impossible, we could at least not encourage those players to play competitive. We can start with removing the reward system for golden guns. This idea was even endorsed by Jeff Kaplan himself, stating:
“I wish we would’ve never added any cosmetic items to Competitive. I think the people playing Competitive should only be there because they really care about playing in Competitive mode, and they want to rise through the tiers – that’s who I think belongs in Competitive.”
https://www.invenglobal.com/articles/1900/jeff-kaplan-regrets-the-way-his-team-has-incentivized-competitive-play
Instead, introduce mastery levels for each hero, where the golden guns can be a reward for completing the hero’s achievements and reaching a certain goal.
Reporting
How a single voice doesn’t matter
Thanks to the automated system, a certain amount of reports is required to take action against a player who isn’t behaving well. What if you don’t reach that amount? Well, have fun meeting this player some time in the near future, because those reports aren’t going anywhere.
No matter the reason you’re reporting someone, if there aren’t enough reports, action is not taken, and the player is free to get away with bad behaviour.
While we’re at this topic, we should take at CS:GO’s way of handling reports. If you aren’t familiar with that, there is a system (funnily enough called “Overwatch”) that allows you to download a replay of a reported player’s match and review their actions in that game. At the end of the replay, the reviewer is asked if there’s anything the reported player did wrong in the form of a poll.
I imagine for Overwatch, there should also be voice chat and message chat included in the replays, so we can see all the reasons they were reported for.
Toxicity
How it’s (not) treated
It baffles me that after almost 4 years, players are still free to use discriminatory slurs in the chat without any punishment. We can’t fully eliminate discrimination, but letting slurs go through unnoticed certainly does not help minimize it. And to think this whole topic was the cause of the Endorsement system… So much work for nothing.
Rainbow Six: Siege filters out slurs. Overwatch should too.
Cheating
Can this game have a proper anti cheat please
Anyone who plays around GM or higher will tell you that cheaters are in fact very, very common. And it seems like Blizzard doesn’t care. In the last developer update, we heard about some alterations to the anti-cheat system coming soon.
4 years into the game, cheaters are being addressed. Great.
It seems like everything that’s a large issue is always addressed late . Too late, players are frustrated and some have already left.
Smurfing
How Blizzard makes money
You had to expect this little section here. How is smurfing still not punishable is beyond me. Smurfing is essentially cheating, except it can’t be played around.
I’m sure those price cuts to Overwatch had to be made because a lot of players were leaving at that time but really, the last thing this game needs is more smurfs and cheaters.
Hero balance
How the heroes are (im)balanced
Blizzard definitely has a lot of trouble balancing the game and it’s pretty obvious by all the “shortcuts” they took instead of properly balancing the heroes. Role queue , Map pools , Hero pools , all of those could have been avoided with great balancing. Since you took the game in this direction, you have shown that you have no idea how to balance the game.
The ideology of having hard-counters contributes the most to this mess, as well as having hybrid heroes within a forced role line-up. Brigitte, Wrecking Ball, Doomfist, Mei, D.va , Roadhog, Zarya, Zenyatta, Baptiste … None of those heroes any one role in the game, they’re hybrids.
All three roles need massive overhauls to their heroes, especially heroes who are hybrids. A hero of a certain role should never be able to substitute for a hero of another role . What is the purpose of having heroes labeled by a role if they can all do the same thing?
Roles are imbalanced. The role that decides the outcome of a match is Tank. If your tanks aren’t actually playing tanks (again, useless hybrids), your team has a much greater chance to lose than the opposing team.
I’m pretty confident with this statement; the Damage role matters the least. Right now, the game is in a state where you, as a Damage hero, have to wait for your team to engage so you can start with your own things.
Oh I can’t wait to talk about this one. The way Blizzard addresses issues is laughable. Remember when Orisa/Roadhog was meta? What was the main issue players had with Orisa back then? Oh, it was Halt! Too bad that part was addressed after a rework and a handful of nerfs to parts that were quite irrelevant. Oh I forgot Sigma was released in the meantime.
Stop releasing OVERPOWERED heroes. Brigitte, Sigma… Meta defining heroes, who took way too long to be balanced. It’s a great marketing strategy but come on… balance them properly before releasing them into competitive.
The balance changes that are made in general nowadays are mostly irrelevant. So many small little changes so we can “enjoy” the same meta but weaker.
Buffing counters to get rid of a meta also doesn’t work, because most of the time, the counters become a part of the meta. Remember Mei during Goats? There was a quite popular version of Goats that included Mei after she received buffs…
New Content
Where is it?
All the content we were and will be supposed to get will be released all at once with Overwatch 2. And that’s trash. If you choose to not put out new content, sure, but do something that makes up for it. In our case and how competitive is right now, much larger and more radical patches should be issued. Band-aid fixes won’t do anything to keep players from turning their backs on you.
Summary
Didn’t want to read the whole thing, huh…
- Competitive feels like trash
- Griefers, hackers, smurfs and toxic players aren’t dealt with. Reporting is useless
- The game and its heroes are not being balanced, only small band-aid fixes are applied.
- No new content leaves an empty void which isn’t good for long-time players.