Issues with Mouse & Keyboard Support on Consoles

Bug Report
1

Hello,

I’ve been testing the new mouse & keyboard support on Xbox Series X, with an Xbox controller connected wirelessly for audio passthrough (wired headset via 3.5mm jack).

Keyboard Issue

  • When strafing with A and D, the game sometimes doesn’t register when I release a key, causing my character to get stuck moving sideways.
  • Works fine on PC, so it’s not a hardware problem.

Mouse Issues (Logitech G502 Hero wired, G502X Lightspeed wired/wireless)

  • Tested at 1000Hz and 500Hz polling, 800–1600 DPI, with and without onboard memory.
  • Problems occur in all scenarios:
    1. Side buttons (G4/G5): Both detected as the same input.
    2. Scroll left/right (G502X): Not recognized at all.
    3. Click release not detected:
    • Soldier 76 keeps firing after releasing M1.
    • Ashe/Ana get stuck in ADS after releasing M2.
    • Not hardware-related, as both mice work perfectly on PC.

These issues make gameplay unreliable, especially in intense fights. Hope this helps the dev team reproduce and fix it.

Thanks!

4 Likes
2

I second this !!! Hate the continuously shooting on all my characters!!!

1 Like
3

My mouse doesn’t work at all, even though e every other ps5 game that supports mouse and keyboard works with the mouse

1 Like
4

in my case, the ps4 reconizes both m&k but the delay is terrible, not posible to play like that, hope devs can do something in a future to fox that :smiley:

1 Like
5

I’m having exactly the same problem with my mouse, I’m not experiencing this problem in other games.

6

Same problem here! I hope Blizzard found a solution.