Issue with rank

Bug Report
1

I’m bronze 5 all the time, recently won 5 games out of 7 and still got bronze 5, later 5 out of 9 and still the same. There seems to be something wrong with my account, I’m performing well compared to other players in matches. Please check my results and tell me why. I don’t want to create a new account and start from scratch.

Player Ranked Role Data

Ruleset Queue Leaderboard Region Match Count Ruleset Queue Role Level Highest Level Match Count Rank Rank Sub Tier Highest Rank Highest Rank Sub Tier Highest Leaderboard Position
Arcade - CTF - Ranked Season 1 [] Arcade - CTF - Ranked Season 1 0 0 0 -1 0 -1 0 0
Arcade - Elimination Lockout 6v6 - Ranked Season 1 [{EUROPE, 2}] Arcade - Elimination Lockout 6v6 - Ranked Season 1 0 0 4 -1 0 -1 0 0
Arcade - Elimination Lockout 6v6 - Ranked Season 1 [] Arcade - Elimination Lockout 6v6 - Ranked Season 1 0 0 0 -1 0 -1 0 0
Arcade - Deathmatch - Ranked Season 1 [] Arcade - Deathmatch - Ranked Season 1 0 0 0 -1 0 -1 0 0
Arcade - Elimination Lockout 3v3 - Ranked Season 1 Groups [] Arcade - Elimination Lockout 3v3 - Ranked Season 1 Groups 0 0 0 -1 0 -1 0 0
Arcade - Team Deathmatch - Ranked Season 1 [] Arcade - Team Deathmatch - Ranked Season 1 0 0 0 -1 0 -1 0 0
Arcade - CTF - Ranked Season 2 [] Arcade - CTF - Ranked Season 2 0 0 0 -1 0 -1 0 0
Ranked - Season 17 - JulAug 2019 [] Ranked - Season 17 - JulAug 2019 0 0 0 -1 0 -1 0 0
Ranked - Season 17 - JulAug 2019 [{EUROPE, 2}] Ranked - Season 17 - JulAug 2019 0 0 2 -1 0 -1 0 0
Ranked - Season 18 - SepOct 2019 [] Ranked - Season 18 - SepOct 2019 Tank - DND 0 0 0 -1 0 -1 0 0
Ranked - Season 18 - SepOct 2019 [] Ranked - Season 18 - SepOct 2019 Support - DND 0 0 0 -1 0 -1 0 0
Ranked - Season 18 - SepOct 2019 [] Ranked - Season 18 - SepOct 2019 Offense - DND 0 0 0 -1 0 -1 0 0
Ranked - Season 19 - NovDec 2019 [] Ranked - Season 19 - NovDec 2019 Tank - DND 2181 2360 9 -1 0 -1 0 0
Ranked - Season 19 - NovDec 2019 [] Ranked - Season 19 - NovDec 2019 Offense - DND 2179 2338 8 -1 0 -1 0 0
Ranked - Season 19 - NovDec 2019 [] Ranked - Season 19 - NovDec 2019 Support - DND 2508 2656 6 -1 0 -1 0 0
Ranked - Season 07 - NovDec 2017 [{AMERICAS, 1}, {EUROPE, 318}] Ranked - Season 07 - NovDec 2017 1433 1775 319 -1 0 -1 0 0
Ranked - Season 07 - NovDec 2017 [] Ranked - Season 07 - NovDec 2017 0 0 0 -1 0 -1 0 0
Ranked - Season 08 - JanFeb 2018 [{EUROPE, 249}] Ranked - Season 08 - JanFeb 2018 1763 1907 249 -1 0 -1 0 0
Ranked - Season 08 - JanFeb 2018 [] Ranked - Season 08 - JanFeb 2018 0 0 0 -1 0 -1 0 0
Ranked - Season 09 - MarApr 2018 [] Ranked - Season 09 - MarApr 2018 0 0 0 -1 0 -1 0 0
Ranked - Season 09 - MarApr 2018 [{EUROPE, 66}] Ranked - Season 09 - MarApr 2018 1788 1947 66 -1 0 -1 0 0
Ranked - Season 10 - MayJun 2018 [{EUROPE, 139}] Ranked - Season 10 - MayJun 2018 1720 1860 139 -1 0 -1 0 0
Ranked - Season 10 - MayJun 2018 [] Ranked - Season 10 - MayJun 2018 0 0 0 -1 0 -1 0 0
Ranked - Season 11 - JulAug 2018 [{AMERICAS, 16}, {EUROPE, 116}] Ranked - Season 11 - JulAug 2018 1742 1818 132 -1 0 -1 0 0
Ranked - Season 11 - JulAug 2018 [] Ranked - Season 11 - JulAug 2018 0 0 0 -1 0 -1 0 0
Ranked - Season 12 - SepOct 2018 [] Ranked - Season 12 - SepOct 2018 0 0 0 -1 0 -1 0 0
Ranked - Season 13 - NovDec 2018 [] Ranked - Season 13 - NovDec 2018 0 0 0 -1 0 -1 0 0
Ranked - Season 14 - JanFeb 2019 [{EUROPE, 39}] Ranked - Season 14 - JanFeb 2019 1599 1671 39 -1 0 -1 0 0
Ranked - Season 14 - JanFeb 2019 [] Ranked - Season 14 - JanFeb 2019 0 0 0 -1 0 -1 0 0
Ranked - Season 15 - MarApr 2019 [{AMERICAS, 1}, {EUROPE, 35}] Ranked - Season 15 - MarApr 2019 1540 1746 10 -1 0 -1 0 0
Ranked - Season 15 - MarApr 2019 [] Ranked - Season 15 - MarApr 2019 0 0 0 -1 0 -1 0 0
Ranked - Role Queue Beta - AugSep 2019 [] Ranked - Role Queue Beta - AugSep 2019 Support - DND 0 0 0 -1 0 -1 0 0
Ranked - Role Queue Beta - AugSep 2019 [] Ranked - Role Queue Beta - AugSep 2019 Offense - DND 0 0 0 -1 0 -1 0 0
Ranked - Role Queue Beta - AugSep 2019 [] Ranked - Role Queue Beta - AugSep 2019 Tank - DND 0 0 0 -1 0 -1 0 0
Arcade - Team Deathmatch - Ranked Season 2 [] Arcade - Team Deathmatch - Ranked Season 2 0 0 0 -1 0 -1 0 0
0x06300000000001CC [] 0x06300000000001CC Offense - DND 0 0 0 -1 0 -1 0 0
0x06300000000001CC [] 0x06300000000001CC Tank - DND 0 0 0 -1 0 -1 0 0
0x06300000000001CC [] 0x06300000000001CC Tank - DND 0 0 0 -1 0 -1 0 0
0x06300000000001CC [] 0x06300000000001CC Tank - DND 0 0 0 -1 0 -1 0 0
0x06300000000001CC [] 0x06300000000001CC Offense - DND 0 0 0 -1 0 -1 0 0
0x06300000000001CC [] 0x06300000000001CC Support - DND 0 0 0 -1 0 -1 0 0
0x06300000000001CC [] 0x06300000000001CC Offense - DND 0 0 0 -1 0 -1 0 0
0x06300000000001CC [] 0x06300000000001CC Support - DND 0 0 0 -1 0 -1 0 0
0x06300000000001CC [{EUROPE, 1}] 0x06300000000001CC Support - DND 0 0 1 -1 0 -1 0 0
0x06300000000001CC [] 0x06300000000001CC Tank - DND 0 0 0 -1 0 -1 0 0
0x06300000000001CC [] 0x06300000000001CC Support - DND 0 0 0 -1 0 -1 0 0
0x06300000000001CC [{EUROPE, 242}] 0x06300000000001CC Offense - DND 0 0 283 0 5 0 5 0
0x06300000000001DA [] 0x06300000000001DA 0 0 0 -1 0 -1 0 0
0x06300000000001DA [] 0x06300000000001DA 0 0 0 -1 0 -1 0 0
0x06300000000001DA [] 0x06300000000001DA 0 0 0 -1 0 -1 0 0
0x06300000000001DA [] 0x06300000000001DA 0 0 0 -1 0 -1 0 0
0x06300000000001E5 [] 0x06300000000001E5 Support - DND 0 0 0 -1 0 -1 0 0
0x06300000000001E5 [{EUROPE, 3}] 0x06300000000001E5 Offense - DND 0 0 3 0 5 0 5 0
0x06300000000001E5 [] 0x06300000000001E5 Tank - DND 0 0 0 -1 0 -1 0 0
0x06300000000001E6 [] 0x06300000000001E6 0 0 0 -1 0 -1 0 0
0x06300000000001EB [{EUROPE, 100}] 0x06300000000001EB Offense - DND 0 0 100 0 4 0 4 0
0x06300000000001EB [] 0x06300000000001EB Tank - DND 0 0 0 -1 0 -1 0 0
0x06300000000001EB [] 0x06300000000001EB Support - DND 0 0 0 -1 0 -1 0 0
0x06300000000001EC [{EUROPE, 1}] 0x06300000000001EC 0 0 1 -1 0 -1 0 0
0x06300000000001F3 [] 0x06300000000001F3 0 0 0 -1 0 -1 0 0
0x06300000000001F4 [{AMERICAS, 1}, {EUROPE, 19}] 0x06300000000001F4 Offense - DND 0 0 33 0 5 0 4 0
0x06300000000001F4 [] 0x06300000000001F4 Support - DND 0 0 0 -1 0 -1 0 0
0x06300000000001F4 [] 0x06300000000001F4 Tank - DND 0 0 0 -1 0 -1 0 0
0x06300000000001F5 [] 0x06300000000001F5 0 0 0 -1 0 -1 0 0
7 Likes
2

I’ve had the same issue. Went from gold4 to plat4 yesterday. Won 5 matches two times today and i am still in plat4.

2 Likes
3

Same issue for me as well. Stuck in bronze 5 both times I have won 10 matches while only losing a handful of games (and playing higher bronze and lower to mid silver teams) yet I am at the lowest end of bronze 5 while topping the healing charts and winning against teams with higher rank.

7 Likes
4

I have the same problem. My mate and I have the same stats and he is climbing GOLD while I´m stuck in B5

6 Likes
5

Same with my mate was playing the same stats usually performing quite well but he is hard stuck on the lower end of B5 and I went up Silver to Gold and now I am close that I cant play with him anymore. What is this bug? Please visit the stats and reset it somehow because this is killing all the fun and I will not buy the battle pass until this is resolved.

4 Likes
6

You are not alone in experiencing this bug. Linking my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I put your thread under: Incorrect Rank Adjustment. Please help in spreading the word about this megathread and other related threads, we must demand the Developers to give us the rewards we rightfully earned.

3 Likes
8

I’ve had the same issue. W5/L3 and still bronze 5

1 Like
9

I’ve been having the same issue. I’ve won countless games improved, keep getting highest damage, kills and mitigated damage in most games and still can’t get past bronze 5.

1 Like
10

Same for me. Stuck on Gold, even if I sometimes rank up from 4 to 3 to 2. But I sometimes win 5 games and get deranked from 2 to 3. Sometimes it just stays on e.g. gold 3.

1 Like
11

I’m having the same problem I have been playing all my placement games with my friends and they got gold but I’m still bronze 5

1 Like
12

Is there a fix in the works for this?

1 Like