i dont know why but since the halloween update my game seems to take a long time starting once i click play in battle net. last time it took 40 minutes to start then the next it started instantly. some of my friends are also experiencing this as well. unsure if there is a fix or if im doing something wrong. please help.
3 Likes
This is not normal behavior, and it’s not an issue many people are posting about. I’d start with these steps:
https://us.forums.blizzard.com/en/overwatch/t/crashes-performance-issues-known-issues-here/25/3
I am having the same issue but it takes me around 5 minutes to open…
I regularly scan for malware and viruses so it is very unlikely to be that.
I have Overwatch installed on a SSD and have a I7-8700 GTX 1080 with 16gb ram so it has nothing to do with hardware.
I know of one other person having the same issue since the update, I will possibly reinstall the entire game later to see if it fixes it.
Same issue for me. But I haven’t been patient enough to wait more than 2 minutes instead tried rebooting my PC. But now that I’ve read these posts, I’ll try waiting a bit. … been 6 mins so far.
i7-8700k, GTX 980ti, 32GB
[edit]I waited 17 mins, and nothing. Killing the process, I have no patience to wait 40mins!![/edit]
As I posted in another thread, disabling GeForce Experience’s Instant Replay gets it to start up in a reasonable time for me. (Alt-z) have you tried that?
Both my friend and I have also been having this issue since the Halloween update. The only way either of us can get the game to open is by force-closing the Overwatch application (also showing the crash-mailer process is running but with no overlay/UI, which indicates a crash has happened but the next step in the process isn’t happening for some reason). We then both need to scan and repair our game installation from the Battlenet client. We are both separated by geographical distance, using different setups (AMD vs Nvidia) with different hardware, so this issue is absolutely an Overwatch issue. I cannot say whether leaving it for 40 minutes will eventually result in the game launching, as I haven’t left it any longer than 5.
Once the repair has been done the game launches as per normal, until we start our PCs up the next day and find the game has corrupted again and we can no longer open it without doing another repair. We’re not even seeing any updates happening through the launcher, so we’re both at a complete loss as to why this is happening. The game seems to be corrupting itself.
Since the Halloween update I have also been getting very infrequent and random “hangs”, where the game will lock up for sometimes 5-10 seconds at a time but then go back to playing normally. No processes launch at that time, no spikes in CPU, no loss of GPU throughput, nothing in event viewer, temperatures all normal, and no changes have otherwise been made to the operating environment (to my knowledge). These two issues I’m having, both of which have appeared randomly at the same time and without explanation, cannot be a coincidence. There’s also nothing outputting to the game’s crash logs in either instance.
I have also checked Niclmaki’s suggestion re GeForce Instant Replay, and that is and has always been switched off.
Edit: Looks like I didn’t look hard enough. There’s another post about the same issue and I’ve probably posted in the wrong one! 
Further Edit: I keep finding more posts! Definitely seems like this is a thing.
Unofrtunately the post from me you linked did not fix the issue I had, after a full re-install of overwatch and the battle.net client I had the issue on my FIRST LAUNCH. That’s just really unlucky ;.; (but again, after a scan and repair, it’s working and I am in game again ^_^… at least until the next time i get the unlucky launch issue)
I have the same issue htt ps://i.imgur.com/xAH8RnG.png
I have Windows 10 October update, fully updated, Nvidia drivers fully updated
TLDR; Uninstall Razer SDK Core components to fix your startup issue, it fixed mine fully.
Hey, i found an article on the OLD FORUMS believe it or not, that gave me a solution that worked instantly, i was at my wits end after uninstalling battle.net and deleting its related tools and cache folder, so i found an old old post, saying that Razer SDK core components (in your remove programs thing in the control panel) was a culprit in stopping games from launching, and i did that, and now it works perfectly fine with less than 3 second startups c: Feelsgood man.
I recently started getting this problem also, I also managed to fix it quite quickly.
Open Task Manager
Click Details
Click Play on Overwatch.
Wait about 30 seconds or so and it will show up in your details list even if the game doesn’t show up,
a process called “CrashMailer_64” will also show up.
Instead of ending Overwatch, end the CrashMailer process and your game should start up.
Well it worked for me at least.
Happy Gaming.
Yup,My friends have had the same problem for the past two weeks.