Say someone is outside the OW Sphere. Yesterday there’s a presentation, they aren’t going to bother watching the whole thing, so they go to the one short trailer from it. The way the trailer is presented a majority of the runtime is on cosmetics while the crazy talents are glossed over, so now their big takeaway from everything announced yesterday is… lootboxes, and not only that they assume the lootboxes are only old items or are being sold for cash. I’ve seen this happen like half a dozen times yesterday, like it’s crazy to me perks and stadium aren’t getting the lion’s share of the press coverage, and I saw it happen with previous OW trailers soon. Is it a communication problem or is there just no stopping people from running with what they can spin the most?