Interpolation Delay Problems

retRower-2904 · January 22, 2020, 10:28pm

Hello!

I’ve been playing overwatch 3 years, I have never encountered this error so far. Suddenly interpolation delay increases to 120 within the game.
I lost more than 10 games, still I can’t play games because of this problem. It doesn’t always rise, it suddenly rises, and then never goes away (it gets fixing when I reset the modem). But you also know that I can’t reset the modem in-game.

Please, help me

Nicole-1893 · January 23, 2020, 4:42am

Since this sounds like an issue with your connection, because resetting fixes it temporarily, you will likely need to work with your ISP to remedy it.

retRower-2904 · January 23, 2020, 8:56am

Nicole, I’m just having this problem in Overwatch. My ISP is cool, only problem is in game. What should i do?

Nicole-1893 · January 23, 2020, 11:53am

It’s common to only have a problem with one service at a time if the route you’re using is congested. But you have already clearly identified the issue as your connection or router since you said resetting that fixes it temporarily, so it would not be related to the Overwatch client or servers at all based on that information. You can run a WinMTR to further demonstrate the issue, if you like.

Click here to show/hide WinMTR instructions

Follow the support documentation for WinMTR.
Run the test until you encounter the issue again, or for at least 10 minutes.

Share your results in a reply:

Click the “Copy Text to clipboard” button after you’ve finished the test.
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retRower-2904 · January 23, 2020, 12:49pm

Continuing the discussion from [Interpolation Delay Problems](https://us.forums.blizzard.com/en/overwatch/t/interpolation-delay-problems/449981/4):

|------------------------------------------------------------------------------------------|
|                                      Preformatted textWinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                                     CPE -    0 |  377 |  377 |    0 |    0 |    6 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                           172.17.184.38 -    3 |  346 |  338 |   13 |   29 |   70 |   31 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                             172.20.0.77 -    3 |  345 |  337 |   14 |   31 |   72 |   64 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                           172.17.223.20 -    0 |  377 |  377 |   12 |   32 |   76 |   29 |
|                           172.17.223.33 -   72 |   97 |   28 |    0 |   36 |   60 |   34 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|  ix-ae-6-0.tcore1.it6-ankara.as6453.net -    0 |  377 |  377 |   57 |   75 |  130 |   75 |
|if-ae-37-3.tcore1.fr0-frankfurt.as6453.net -    0 |  377 |  377 |   56 |   72 |  105 |   71 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|   ae-1-3104.edge7.Amsterdam1.Level3.net -    0 |  377 |  377 |   66 |   86 |  132 |   85 |
| BLIZZARD-EN.edge7.Amsterdam1.Level3.net -    0 |  377 |  377 |   67 |   89 |  237 |   75 |
|              ae1-br02-eqam1.as57976.net -    0 |  377 |  377 |   69 |   90 |  152 |   85 |
|         et-0-0-3-br02-eqpa4.as57976.net -    0 |  377 |  377 |   88 |  112 |  213 |  106 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   75 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

It’s OK? Can i do that?

Nicole-1893 · January 23, 2020, 2:04pm

Up until this hop (in your ISP’s network) you have roughly 70ms as your worst ping. But here it jumps to 130ms as your worst. If you forward these results to them, they will have people trained to read it.

retRower-2904 · January 25, 2020, 10:33am

Quick Play = No Problem
Deathmatch = No Problem
6v6 Bot = No Problem
Wait to Competitive Game = No Problem
In Competitive game = All the time my IDP +70

Its my WinMTR in Comp. game:

WinMTR Statistics

WinMTR statistics

Host	%	Sent	Recv	Best	Avrg	Wrst	Last
CPE	0	550	550	0	0	13	0
No response from host	100	110	0	0	0	0	0
172.17.162.99	4	484	468	14	49	1555	149
172.17.184.38	1	546	545	13	37	1440	33
No response from host	100	110	0	0	0	0	0
172.20.0.69	1	545	544	13	43	1415	27
172.17.184.41	39	215	132	17	41	215	36
172.17.223.20	1	545	544	13	41	1406	27
172.17.223.49	5	468	448	15	50	1843	148
172.31.236.41	1	545	544	14	41	1436	27
No response from host	100	110	0	0	0	0	0
No response from host	100	110	0	0	0	0	0
ix-ae-6-0.tcore1.it6-ankara.as6453.net	1	546	545	55	86	1210	73
if-ae-36-3.tcore1.fnm-frankfurt.as6453.net	1	546	545	77	106	1199	148
if-ae-12-80.tcore2.fnm-frankfurt.as6453.net	1	546	545	67	99	1196	128
if-ae-9-2.tcore1.pvu-paris.as6453.net	1	546	545	65	98	1181	149
80.231.153.66	97	112	4	74	1151	4317	74
ae-2-3211.edge7.Paris1.Level3.net	1	546	545	89	121	1234	138
BLIZZARD-EN.edge7.Paris1.Level3.net	0	549	549	74	110	1413	145
ae1-br02-eqpa4.as57976.net	1	517	512	72	148	4619	121
et-0-0-3-br02-eqam1.as57976.net	4	469	453	72	176	4121	113
No response from host	100	110	0	0	0	0	0
No response from host	100	110	0	0	0	0	0
No response from host	100	110	0	0	0	0	0
No response from host	100	110	0	0	0	0	0
No response from host	100	110	0	0	0	0	0
No response from host	100	110	0	0	0	0	0
No response from host	100	110	0	0	0	0	0
No response from host	100	110	0	0	0	0	0
No response from host	100	110	0	0	0	0	0

Nicole-1893 · January 25, 2020, 11:19am

Packet loss and long response times within your ISP’s network in this test.