my account cannot send friend requests in Overwatch, showing an “Internal Error 5001” message. Besides this, I can normally receive friend requests, use voice chat and text chat. What could be causing this issue and how can I solve it?
what do you play on if you don’t mind me asking? pc, Xbox, PlayStation? and what platform is your friend on who you’re trying to add as a friend?
How many friends do they have? Battle.NET has a limit on the amount of friends you can have, which the launcher usually tells you, but through console and Steam it can be vague as the error doesn’t really help. I would get your friend to check this out, perhaps clean out their list.