Hi there!
I’ve been experiencing high latency during my games lately, so I’ve decided to check what’s going on by running a ping on command prompt between my pc to the OW server that I’m playing in, being the EU server. Normally my ping is between 80-100ms, with occasional jumps to the 110s; However, lately I’ve noticed several jumps to the 200s or even 400s happening very often. Am I perhaps checking the wrong ping? is there any difference between the ping between my computer to the OW server and the ingame ping?
Here are the results from the ping checks I’ve run between my PC and the EU OW servers:
*EU #1: Ping statistics for 185.60.112.157:
Packets: Sent = 155, Received = 155, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 78ms, Maximum = 84ms, Average = 78ms
*EU #2: Ping statistics for 185.60.114.159:
Packets: Sent = 154, Received = 154, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 77ms, Maximum = 80ms, Average = 77ms
To remind, the ingame latency showed frequent jumps from the 100ms area to the high 400ms area.
What can I do? Any help would be greatly appreciated.
P.S. No, simply playing on a different server will NOT do the trick; I am living in Israel, and the EU servers are the ones that I have the lowest ping in.
Stay safe, stay Awesome!
Update: Current “record” has been updated from ~400ms to 903ms.
You’d think your ping would be lower connecting to the ME servers living in Israel but have you checked your ping on or blocked the ME servers? (which EU region players connect to by default) As that can be the cause of high ping.
You could also try one of the gaming VPN services which might fix problems with your route to the servers.
I’m pretty sure that the ME servers are in Bahrain, which is almost as far (if not further) as the servers in France, so the ping is probably going to be bad in both servers.
I would say it’s unlikely blizzard.
Your side… Are other people using the router, is the router old, have you reset the router recently. Then could you have something on your computer that is messing with you connection… At an extreme you could reset windows.
You could also setup port forwarding as some people say it might help… Never had success with that tho.
On isp… ( your internet provider)
If your on a college network it’s that.
If your isp sucks they may limit data at busy times of the day.
There could be cable problems with your house (does it happen more on windy days)
Look on forums or feedback about your isp for lag spikes on games.
If you can work out it’s your isp you may need to change plan or isp. Sometimes you can get success by talking to them.
You can only select from the three regions in the Battle.net app but if you select the EU region you connect to the ME servers by default. The only way to stop this is by blocking them with a firewall.
I’ve consulted with my father, which is working on electronic systems, and he told me it’s almost certainly not the ISP;
About the game, it has reached the level of unplayability, the spikes are becoming way too “violent”; I can’t play a round without easily reaching latency of 500ms.
I’ll give this a try, thanks
Update: Sorry I couldn’t update for a while, school sucks :c
The problem still persists on going, and I have no idea what to do, no matter what I’ve tried. I’ve tried to check the latency on 3 different situations: Fortnite, Apex Legends and Overwatch on Xbox. Fortnite and Apex Legends, the first on both PC and XBox and the latter only on Xbox have shown a stable ~70ms connection with no interruptions, yet even on Xbox, Overwatch was still having lags like on my PC, maybe even a bit worse.
I love playing Overwatch, and thankfully I don’t have to deal again with latency surpassing the SR of OWL players (yet), but the lags are still present, the latency just high enough to be crippling my ability to play the game.
I’m a pretty good Mercy player (I hope) so just tell me who the hell I should try and heal: My Computer, my ISP, the game as a whole or just leave it to be? The game runs smoothly ~50-60% of the time, but the latency spikes are subtle, yet enough to cause ability use delay and noticable delay in voice lines.
