Increasing Memory (RAM) Usage

Hello.

So I’ve been having trouble with memory usage on Overwatch 2 since last patch, it was running perfectly before; now, out of nowhere it crashes and even shuts down my computer.

This happens due to a constant increase in ram usage as I have the game open. I have tried everything. Drivers fresh install, game fresh install in battlenet and steam, even formated my whole pc and no fix. (I have screenshots but don’t know how to add them to this post, apologies)

Thank you in advance. Have a great day!

SPECS:
Ryzen 7 7800X3D
TUF GAMING x670E-PLUS
32 RAM
AMD Radeon RX 7900 XTX

You may want to try the help steps here:

Yea not at all helpful

Do you want no help? Because that’s how you get no help…

As for the issue at hand, there are million and one other things that can cause these kinds of issues. I’d advise closing and disabling any external apps that might be running. Especially keyboard and mouse type softwares or anything with overlays. Basically, anything that can hook into processes like external apps, overlays, reshade, hacks, etc. Sometimes certain security softwares can screw with memory management, so try disabling them and/or uninstalling and using the default Windows Defender(pretty much the best and most reliable anyways).

Make sure you’re on the latest GPU drivers and that your Windows is fully up to date (23H2 is the latest build).

They were offered this assistance already but refused to provide any troubleshooting files. They don’t want help.

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