Incomplete load of map when joining competitive games

Occassionally the game will load into a match, but not show the players in the game, and instead show a distorted version of the map from within the floor.

The sound still plays as expected, and I can hear my teammates selecting characters, in addition I can still access the chat.

This then doesn’t continue into the hero selection screen, and can only be fixed by leaving, earning me a 15 minute ban.

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I’ve been having the same issue and I’ve now received an 8 hr comp ban solely because this glitch keeps happening. I want to say it has something to do with refresh rate since I upped mine recently but even I’m not sure that’s the issue. Still looking for a fix.