ive done everything in order to be on the top 500 list, i connected my phone to the account, ive won 50 games but somehow im not in the list . how is it possible ?
P.S
i was once in the list and seasons later im not
any help would be appreciated
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You are not alone in experiencing this bug. Here’s a link to my post in case you’d like to read more about this issue: Comprehensive Thread Of All Top 500/Competitive Bugs. I put your thread under: Not Appearing On Leaderboards (Season 4). Please help in spreading the word about this megathread and other related threads regarding these issues.
Additionally, there was a discussion about the issue of not appearing on the Top 500 leaderboards on the megathread which discusses a few potential solutions to your problem. I’ll link it here: Comprehensive Thread Of All Top 500/Competitive Bugs - #301 by DoorlessCal-2345.