It doesn’t really matter if it was just Kaplan’s mismanagement. I’m not going to deny that everyone’s friend Bobby Kotick had a hand in screwing up Overwatch. But let’s not pretend that Kaplan was able to deliver then, and that he would be able to deliver now.
I can’t find the Tweet right now where somebody from OWL confirmed that it was Kaplan who pulled resources from the live game to PvE, but this article helps shed some light:
The Overwatch team, especially at its inception, considered itself an MMO development team. As we transitioned away from that original concept and started creating Overwatch, we included plans to one day return to that scope. We had a crawl, walk, run plan. Overwatch was the crawl, a dedicated version of PvE was the walk, and an MMO was the run. It was built into the DNA of the team early on, and some of us considered that final game a true realization of the original vision of Project Titan.
When we launched Overwatch in 2016, we quickly started talking about what that next iteration could be. Looking back at that moment, it’s now obvious that we weren’t as focused as we should have been on a game that was a runaway hit. Instead, we stayed focused on a plan that was years old. Work began on the PvE portion of the game and we steadily continued shifting more and more of the team to work on those features.
Things rarely go as planned in game development. We struggled to find our footing with the Hero Mission experience early on. Scope grew. We were trying to do too many things at once and we lost focus. The team built some really great things, including hero talents, new enemy units and early versions of missions, but we were never able to bring together all of the elements needed to ship a polished, cohesive experience.
We had an exciting but gargantuan vision and we were continuously pulling resources away from the live game in an attempt to realize it. I can’t help but look back on our original ambitions for Overwatch and feel like we used the slogan of “crawl, walk, run” to continue to march forward with a strategy that just wasn’t working.
Emphasis mine.
Kaplan helped lead Overwatch to where it is today. He left others to make the hard choices. Aaron and co. are the fall guys.
That doesn’t even make sense.