I would like a refund

General Discussion
1

Overwatch was one of my favorite games. one which I paid 40$ to play, and then spent around 100$ on loot boxes over a couple years of play.

The one day Blizzard just strait up deleted one of my favorite games and replaced it with an early access, free to play, hyper exploitative, inferior, less polished, less playable copy.
Like murdering my best friend and replacing them with a series of mannequins wearing their skin.
Overwatch 2 is just…gross and awful, like a cold, slimy hand on the back of your neck, and I have deleted it after less than 50 hours, because clearly my delusional optimism was misplaced. I even steeped away once before, right after launch, in shock at the abusive monetization scheme OW2 is, for lack of a more fitting way of putting it, Guilty of.

I’m sure my complaints are going to disappear useless and unremarked upon into the uncaring void…but I’m making them anyway.

I have been a loyal customer of your company since 2006, and have poured thousands of dollars into your pockets over the years. and this is what you think about us, the customers, after all that? Just a haystack of disgruntled former fans to be burned down in search of your needle whales with addictive personalities ready and willing to be hooked up to your milking machines.

So I want a refund. I paid for a product. then you deleted it. Give me back the money I paid for the game you deleted. I did not agree to play OW2 when i paid said money, nor do I have any reasonable burden to expect that my purchased product would be swept out from under me without so much as a consolation prize or pat on the head, taken hostage by what blizzard themselves paints a “A New, Different Game”. This is especially egregious when I can hop on Steam, a digital storefront that, unlike modern Blizzard, has been setting the standard for the market, and download a game I bought 10 years ago, install, and still expect it to work and be supported.

You have traded the faith and support I once had for Blizzard for the quick cashout.
You have traded your fans for the quick buck. The anti-consumer state of the modern blizzard games is just…unexcusable.

So, Blizz
I want my money back.
Sincerely, a former fan.

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2

OW1 was shut down on Oct 2nd. You also bought a license to play the game and not the game. You will not get anything.

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3

You’re not getting your money back for a product you bought 2 years ago, and likely got 100s of hours of entertainment out of.

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4

Nobody thinks the pricing system is a good thing, but legal terms of use were agreed upon.

Could probably look around online for someone bored enough to set up private servers for the older overwatch setting.

You could also look for custom PUGs that are modified to more closely resemble the “first” overwatch.

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Yes, I am well aware of how software licensees function.
one would have to be a tad deranged to actually expect Blizz to read this post and show up with a box of chocolates, an apology, and a refund.
Securing a refund isn’t the point. Calling them out on their slimy-ness and ever increasing anti-consumer practices is.

I am not trying to take blizz to court or make an argument that the LEGALY are entitled to compensate me.
but if “Well, technically it is legal” is the standard for what is right or wrong…

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Just do not buy anything from them and play the game 24/7 to keep their server usage high.
They litterally do not care if the entire world hated them so long they get that juicy paycheck at the end.
These companies only understand the words that come out of your wallet, not your mouth.

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Imagine asking for a refund for something that you bought years ago, and never truly owned (Read the ToS of the next online game you decide to get)

8

The reality is anything you buy wont last forever and you’re not entitled to a refund when it goes offline/breaks years later. If you dont want to play OW anymore I respect that. They changed a lot and its sure to alienate some players.

This is like a Karen walking into Walmart and trying to refund the dishwasher she bought six years ago because it broke.

1 Like
9

I actually starting to think they are intentionally killing their titles, maybe to get share prices as low as possible before the Microsoft take over (we do not know what changes they will make) and make as much cash as possible keeping expenses at the lowest min without making it to obvious?

No game they released in last 3 years even met minimum requirements, hell Warcraft reforged you could not even play single player.

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10

Bro, if you buy a dishwasher, 3 years later it is still running fine, then one night walmart employees show up to you house and take the dishwasher you would be mad to. The dishwasher didnt break. It was disappeared and left in its place was a note saying “get a new dishwasher at walmart”

I love how the one thing everyone in this thread is latching on to is leaping to the defense of the poor, put upon multi-million dollar cooperation, victum of the complains of a single person on the internet, touting the foolproof logic of
“Well your not guna get an actually refund so screw you! Blizz has no legal obligation to not be dicks and expecting such is just unreasonable and mean. So on, so forth, leave Britney alone”

If your take away from my post is the desire to argue the legal veracity of a claim for monetary compensation, you could not have missed the point harder.

8 Likes
11

More like you bought a dishwasher with the agreement after a reasonable amount of time they can take it from you if they so wished.
Also they did not take your game as its still available to you, just free for others now… And I aint a fan of 99% they are doing ATM but stay honest pls

12

My guy, this logic would only apply to offline CD games, not to online live service ones :joy:

1 Like
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Yeah, its not even about Blizzard. This mentality of “I deserve a refund for a product I bought six years ago and used for 500 hours” wouldnt fly anywhere in life. This isnt a defense of Blizzard. Its chastizing an overly entitled consumer.

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14

Typically you can still launch games that have been shut down, just not connect to the servers.

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It was an update to an online game that was always going to be updated.

They cant promise everyone will like every update and this thread is nothing more than a pointless whine. if you dont like the game anymore then just move on, ive quit games too

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16

They removed it from their launcher. So of cause you cant.

17

entertainment rather than absolute F’ing suffering
This here is what the game is.

18

Exactly. Of course functionally the result is the same, but despite the whole license thing I don’t think I have ever seen a game actually wiped from existence, people who bought access to the game could still ‘play’ the game, just not use the servers.

We all know OW2 is really just OW1, but I bet legally somewhere it is considered the same product as well. I just can’t see something like straight up removing someones ability to “play” (aka just launch) the thing they bought flying legally. Otherwise every yearly game like COD would just delete the previous COD so people had to buy the new one right?

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19

Usually you can’t refund a game after like a few hours of playtime.

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Blizzard does have really poor refund policy though.

I bought CoD black ops, downloaded it but then it (smart on their part as it adds game time) downloaded the shader packs ingame before the match which went really slow due to it being release day possibly, when it was done I legit played half a match before I alt+f4 as again it was a complete reskin.

But they would not refunded me because of the play time I had and when I made them aware of EU digital refund policy they said I could do that but they would terminate my entire Bnett account

This company is so greedy and so customer unfriendly.

2 Likes