I noticed that I was using the classic skin for one of my heroes when I usually use the fool skin and I noticed that skin was available for purchased I knew I had that skin so I started looking at other heroes and I also noticed many other heroes with missing skins . Many of my skins are missing and I would like them back. I saw this problem with my Xbox account on Overwatch.
Hey there, this issue is being investigated by the Development Team… I recommend providing the same details in this thread:
I lost my game of the year skins