I just randomly got refunded, weird!

General Discussion
1

Hey everyone,

I haven’t played Overwatch for about a week, I still love the game but I’m taking a break and binge watching a series on Netflix in my spare time. Anyway, I randomly got an email from Blizzard saying I got refunded. I never asked for a refund and I found it kind of weird, so I thought I’d share with the rest of you. I checked my bank account and I’ve been refunded the same day I got the mail.

Greetings,

There was an unfortunate error where we released a shop bundle that included the Cyber DJ Lucio skin in our shop while also announcing this skin as an exclusive skin for Twitch Drops in our Overwatch Spotlight announcement blog.

Due to this error, we have processed a refund for this purchase on your account via the relating payment method and no further actions will be needed on your side. As an added bonus, we have elected to not remove the skin(s) you have purchased, and they will remain on your account. We apologize for any frustration or confusion this may have caused you.

We hope this message finds you well and look forward to seeing you during Season 15 in Overwatch 2.

Regards,
Blizzard Entertainment

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Like at least tell us what series, like damn!

But also this was a news item with official outlets specifying this would be the case as the skin will be free on Twitch Feb 12th or somesuch.

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I am more interested in the series than their refund.

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4

Nice!

Yeah, they did some refunds because of the free Twitch drops containing the same skin items.

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Oh, I didn’t know about this!

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Ye, they messed up royally and had to refund people who bought the skin (as they should.)

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Yeah, an upcoming twitch drop skin was in the shop this past week. So everyone who bought the skin got a full refund. As an extra apology they also added an EXTRA skin to the twitch drop as well

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Did you pay for the DJ Lucio skin? If not, that’s free money right there.

Even if you did, I’m curious if they let you keep the skin anyway or if they removed it so that you would have to watch the stream to get it.

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Paid for it, got refunded, got to keep it. Just as it’s written in the message from Blizzard.

1 Like