I had many green screen/yellow screen issue in Overwatch but I always thought it was MSI Afterburner since I always opened it for the fan curves or else the vram would get too hot and crash. I was able to go a few days with opening msi afterburner after I opened Overwatch. But today, I encountered the green screen problem again where only the game would turn green but not the gui. I just thought I’d play like that but when I pressed esc to go to options, the game froze, restarted my pc, and now I can’t restart Overwatch and my Discord keeps failing to update. I was on a discord call(overlay off) and had msi afterburner opened when playing the game. When I try to restart, I keep getting an error and this is the error code if it helps 2A465DF7-2678-4D94-B000-620A38BFD10C. I’ve had multiple issues where it restarted my game but I’ve never had it failed open after a restart. My drivers are 20.12.1 (5600xt, 3700x). I was never able to fix this issue and I’ve asked multiple places and all of their solutions couldn’t help me. I reverted back to 20.8.3, this kept happening. I had all my apps off except overwatch, the vram would cook and crash like this but in overwatch h ttps://imgur.com/a/6SrlL9f (I put a space between the h and the ttps so it won’t be marked as a link) I would say it’s a hardware problem except I didn’t have problems with any of my other games. What could be the issue here?
Did you check temperature spikes with HWMonitor? It looks like your GPU is either overheating or failing.
Yes. I checked with both HWInfo and MSI Afterburner, everything in the 60c-70c range for gpu and 60c-75c for cpu.
Hey there!
Thanks for reaching out on this. I’d be happy to help go over the situation.
These should normally only happen on insider preview or other non-standard Windows versions. Please be sure to run a system file checker and update Windows! The PC is running 19041 and there is a newer 19042 available as a standard release. We just need to ensure that insider previews are disabled <3
As a note, green/blue screens can indicate possible hardware issues. While it is important to run on a standard / non-insider Windows build for gaming there could still be an underlying issue to troubleshoot here.
It might be good to use DDU to uninstall the display drivers and reinstall a fresh copy from the AMD website. After the reinstall is completed please also open up the Radeon Settings menu and ensure that AMD ReLive is not enabled. I noticed it was running in the crash report and wanted to mention it.
More severe problems like in this screenshot, that persist beyond all of the above troubleshooting, tend to indicate hardware problems. At that point we’d need to refer to a local PC technician who can test the computer hardware.
I do hope the info helps. Let us know how things go. Cheers!