I cant play crashes when i start up

[Nicole-1893]

@Knurc-11213

Problem signature:
P1: Overwatch.exe
P2: 1.55.0.10797
P3: 5fc847aa
P4: RzChromaSDK64.dll_unloaded

Please see this pinned thread for steps to resolve Razer Chroma blocking the game from launching:

Known Technical Support Issues

Black Screen Crashes Due to Razer Chroma Software We’ve received a number of recent reports of crashes with recent builds of Razer Chroma SDK. Razer has been working on the problem for a while, and it appears to have been fixed with Razer Synapse 3. Below are steps to resolve the issue. Attach your Chroma compatible device and install Razer Synapse 3. If you no longer have your Chroma device, follow the manual installation steps below and Contact Razer if this does not work. If you still have…