I can’t get my skins or hero’s from overwatch1

[KORIN101-1954]

I can’t get my skins form over watch 1

[MissCheetah-1661]

Please read the update thread here that gives updates on a lot of launch issues, including yours.

Overwatch 2 Launch Status Update

Hello, heroes. Yesterday was an exciting day for the Overwatch team—a day that we know you have been looking forward to for a long time. While millions of people have been enjoying the game, the launch has not met your, or our, expectations. First, we want to apologize to our players. We expected the launch of Overwatch 2 to go smoothly. We hold ourselves to a higher standard and we are working hard to resolve the issues you are experiencing. We want to provide transparency on the issues, fixe…