Procedures done for solving include:
uninstalling bnet and OW
uninstalling razer software
resetting radeon amd to factory settings
using run as admin
installed optional driver from amd
running repair tool
no overheating components
no overclocking components
reset in-game settings
deleted battle.net cache and tools folder
uninstalled xbox gamebar and overlay related apps
disabled firewall and security software
What problem are we trying to solve?
You didn’t mention anything other than steps in your post.
Current version from your dxdiag:
Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
Error from report:
Event Name: WindowsUpdateFailure3
Response: Not available
You still have some updating to do, because this is not the current build. Probably need to manually check for them.
BIOS: BIOS Date: 07/04/18 14:01:32 Ver: 05.0000D (type: BIOS)
Processor: AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz
Since I don’t know what issue you’re experiencing, I’m just guessing at this point that it could be related to your CPU, which the staff has covered in the stickies:
Crashing on Systems with AMD Ryzen CPUs
We have seen reports of Overwatch crashing on computers with AMD Ryzen CPUs due to a bug with older BIOS versions on certain motherboards. To prevent this crashing on your Ryzen systems, please update the BIOS to the latest version using the files and procedures found on the motherboard manufacture’s website.
Once this is done, you should also
update the chipset drivers for the card.
The BIOS and chipset drivers are the links between the hardware and th…
Event Name: APPCRASH
Not familiar with the first app, but it’s reporting an error. Second app is your peripheral driver, so you may need to reinstall or update them.