http://pastebin.com/6SPpsdJ2 DXDiag info

Technical Support
1

Procedures done for solving include:

uninstalling bnet and OW
uninstalling razer software
resetting radeon amd to factory settings
using run as admin
memory diagnostics
windows updated
restarting
installed optional driver from amd
running repair tool
scanning disk
closing applications
no overheating components
no overclocking components
reset in-game settings
deleted battle.net cache and tools folder
uninstalled xbox gamebar and overlay related apps
disabled firewall and security software

2

What problem are we trying to solve?

You didn’t mention anything other than steps in your post.

Current version from your dxdiag:

Operating System: Windows 10 Home 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)

Error from report:

Event Name: WindowsUpdateFailure3
Response: Not available

You still have some updating to do, because this is not the current build. Probably need to manually check for them.

CPU info:

BIOS: BIOS Date: 07/04/18 14:01:32 Ver: 05.0000D (type: BIOS)
Processor: AMD Ryzen 7 2700X Eight-Core Processor (16 CPUs), ~3.7GHz

Since I don’t know what issue you’re experiencing, I’m just guessing at this point that it could be related to your CPU, which the staff has covered in the stickies:

Other errors:

Problem signature:
P1: VoicemodDesktop.exe

Event Name: APPCRASH
Problem signature:
P1: Corsair.Service.exe

Not familiar with the first app, but it’s reporting an error. Second app is your peripheral driver, so you may need to reinstall or update them.