We all Love and Hate Overwatch.
It can be the greatest game when both teams are good and the worst when you are getting rolled.
Anyways let’s get started
#1 - A better anti cheat system. This one is self explanatory facing hackers isn’t fun in any game and in Overwatch it really punishes you for it.
#2 Add aim assist to crossplay and allow PC players to opt out of it. I’m pretty sure this will make everyone happy.
#3 Add guides for new players so they are overall better and more people are happy.
You can ask your content creators like Gameleap, Blizzard Guides, Emmong and others for help. Or even older ones like Timthetatman or Xqc.
#4 Ask your pros and casuals how they feel about current hero balance and what heroes need changes. Also when new heroes are in the PTR make sure to ask your pros how they feel about the hero balance.
#5 Change the medal system to the OWL system. The new stats should show
Final Blows, Hero Damage, Healing, Weapon Accuarcy, Deaths.
#6 Update the game every 2 or 3 weeks and make it consistent. Also give polls to players in game on which characters do they think need nerfs or buffs and make 1 for diamond and under and 1 for masters and above.
#7 Rework characters who are extremely niche to actually be good.
While I hate to be mean, niche characters are usually easy with some exceptions so make sure heroes like Bastion, Symmetra and maybe even Torb get reworked and increase their skill floor.
#8 Try to add new maps and heroes semi consistent and again allow players to give their feedback. Maybe 2 - 4 maps and 2 - 4 heroes each year would be a good start.
#9 Make the Nintendo Switch frame rate more consistent.
#10 Add an unranked mode to the game.
Add anymore that you guys would like