How does General Chat work?

For example, I live in the Pocono’s of PA my friends live in Philly PA. We are about 100 miles apart. Whether we are grouped up or not, if I type something on the opening menu in general chat they don’t ever see it. So this got me thinking, how does General chat actually work? I’m not sure how many servers Blizz has for America, like if its divided West/Mid/East. Or if the servers are running different instances or just different server stacks. Does anyone know how it really works?

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Random chat rooms with strangers from your region
I occasionally run into my friends tho

American Region has servers everywhere, including Singapore, South America
West Coast and East Coast

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general chat is just an entirely different plane of existence

Mostly lonely 12 year olds

is that how general chat is on console? (idk if general chat is on console or not but)

general chat is fun and random

it’s like shouting something at the void and having random voices shout back

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The people in the chat I see, have some…interesting conversations

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^^^yes. this is what i mean lmao

anything and everything can happen

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Idk how this witchcraft works, I could be playing online with my friend in the same room and we won’t see each other’s posts in general chat

What I do see is a beautiful collection of disturbing questions and ideas that make playing under the influence fun even when you’re not playing the game itself

General chat is cursed

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Its players closest to you? Or like in older Blizzard games, you get enrolled into channels which have likt 50 players max.

There is also additional tab “Players close to you” which I dont see on my pc but see when I play in other places.

I like to spam copypastas lol