High ping in games

Technical Support
1

Hey there, last 4 days im having problem with high pings in games.

I’m playing on EU btw.

Right now when i went on practice range in overwatch i had 250ms when always normally i had like 60ms, in Valorant playing on Warsaw servers (Im from Poland, this is the most close server to me), always i had 10ms stable now im having not stable 25ms jumping 30ms → 60ms → sometimes 400ms … same things when im watching youtube or talking on discord, ping is jumping to 600ms…

I called to my internet company and they changed my satellite, it helped a bit cuz at a beggining i had all the time in Valorant ping like 700ms or 2000ms.

I tried turning off internet for 10 mins, reinstalled system, reset router, i did all the steps from blizzard about fixing network issue, but none of them helped, im sending links to screenshots to speedtest, winmtr test

(I can’t send full links ;/ )
Router ping: imgur .com/HCPougt
Speed test: imgur .com/yR9JxL6
WinMTR: imgur .com/hRW6CjU

2

Did the problem occur during this test? I don’t see anything suspicious. Perhaps try capturing the issue while the test is running?

3

I will do it one more time soon, i will put test for like 10 min

4

You using Wi-Fi or Cable?

5

Here is test made just now, i was testing for like 5min+ , while testing i had 250-300ms

|------------------------------------------------------------------------------------------|
| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.0.1 - 0 510 510 0 0 5 0
192.168.10.1 - 0 510 510 0 0 3 0
10.0.0.1 - 0 510 510 3 13 128 7
185.136.224.1 - 1 506 505 0 9 25 20
83-238-11-9.static.ip.netia .com.pl - 0 510 510 5 15 129 7
WARSC001RT17 .inetia.pl - 1 499 496 6 13 137 12
PoznH002RT09-PoznH002RT04 .inetia.pl - 0 510 510 8 21 131 14
warsc001rt06 .inetia.pl - 1 506 505 7 18 137 12
pr01.eqfr5.blizzardonline .net - 1 506 505 27 38 152 49
137.221.80.35 - 0 510 510 35 47 164 41
et-0-0-2-br01-eqpa4.as57976 .net - 1 502 500 42 80 479 50
et-0-0-0-pe03-eqpa4.as57976 .net - 0 510 510 35 48 156 38
185.60.114.159 - 1 507 506 35 41 119 38
________________________________________________ ______ ______ ______ ______ ______ ______

WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

6

The problem is showing on node near your home, maybe the neighborhood hub, or even in the same building. That high ping continues through the later ISP nodes.

7

Alright, i will look closer on it then, maybe i will try to call to my internet company and maybe they can help me with it too, thanks for help tho