High latency last week or two

Hi there,

I’ve been experiencing elevated latency / packet loss for the last week or two, and this is getting unplayable. I’ve captured WinMTR run for the OW server I was connected to, please see below. Can you please advise on the next steps?

Thanks!

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                           RT-AC88U-51B8 -    1 |  171 |  170 |    0 |    0 |    3 |    0 |
|                          96.120.101.209 -   15 |  108 |   92 |   10 |  116 |  504 |   12 |
|                           96.110.250.53 -   15 |  108 |   92 |    4 |  115 |  504 |   21 |
|                          69.139.161.118 -   15 |  108 |   92 |    6 |  116 |  505 |   18 |
|                            68.86.96.157 -   17 |  104 |   87 |   13 |  116 |  505 |   24 |
|be-33650-cr01.seattle.wa.ibone.comcast.net -   15 |  108 |   92 |   11 |  118 |  507 |   24 |
|be-10846-pe01.seattle.wa.ibone.comcast.net -   15 |  108 |   92 |    6 |  117 |  506 |   15 |
|                          66.208.229.226 -   15 |  108 |   92 |   10 |  121 |  523 |   15 |
|              ae1-br01-eqse2.as57976.net -   17 |  104 |   87 |   37 |  141 |  530 |   50 |
|       xe-0-0-0-1-br01-eqsv5.as57976.net -   15 |  108 |   92 |   37 |  143 |  531 |   41 |
|        et-0-0-29-br02-eqsv5.as57976.net -   17 |  104 |   87 |   33 |  141 |  530 |   47 |
|       xe-0-0-1-1-br02-eqla1.as57976.net -   17 |  104 |   87 |   36 |  148 |  530 |   47 |
|              be3-pe02-eqla3.as57976.net -   15 |  108 |   92 |   32 |  144 |  530 |   48 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   34 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

Your ISP’s network is showing a worst latency of over 500ms, this is before you connect to Blizzard’s network peers or their servers.