High Consistent Ping

Technical Support
1

Here is the WinTMR stuff. The Host I typed was: 24.105.41.4
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| WinMTR statistics |

Host - % Sent Recv Best Avrg Wrst Last
192.168.7.1 - 0 305 305 0 0 5 0
No response from host - 100 61 0 0 0 0 0
24-155-250-113.dyn.grandenetworks. net - 0 304 304 7 10 55 9
ae4.0.core01.gf01.dllstx.grandecom. net - 0 305 305 8 12 31 11
static.rcn. com - 0 304 304 82 86 109 88
hge0-0-0-9.core1.lnh.md.rcn. net - 0 304 304 84 87 101 90
hge0-0-0-2.border1.eqnx.va.rcn. net - 1 301 300 84 87 102 88
eqix-dc2.blizzard. com - 0 304 304 84 91 185 85
ae1-br01-eqdc2.as57976. net - 0 304 304 102 128 381 103
No response from host - 100 61 0 0 0 0 0
et-0-0-0-pe02-eqch2.as57976. net - 0 304 304 101 108 201 102
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
No response from host - 100 61 0 0 0 0 0
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WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

2

Your post didn’t mention what ping you normally see compared to what’s appearing now. If this is about a ping from 80-100ms, then yes, this can be seen in the test results you provided. The 80-100ms starts within the ISP network, or their peering partner, before the Blizzard peers and servers.

What to do:

  • Forward test results to the ISP to alert them of the issue happening.
  • Use a VPN, or alternative connection method, to route around those nodes while you wait for repairs.
3

Normally< I had been hitting 60-70, but now I am at 120ms :frowning: . I will call them tomorrow and find out. My big issue is that when I run speed tests, my ping is fairly small (30-40), and on other games i.e. Apex, etc… I usually average around that.

4

Speedtests ping a physical location as close to you as possible (depending on speedtest company). The route to the speedtest and the route to Blizzard are entirely different. It’s the same situation with other game titles.

5

Turns out other users on your ISP are also having problems, likely due to maintenance. More information here: