Having high latency for some reason all other games are fine

specs
5700 xt
7i-7700k
16gb ddr4
z270 tomahawk

Hey Rekonas,

Can you include the ISP you are using and a MTR test?

  1. Download WinMTR

  2. Unzip the WinMTR.zip file to the Desktop.

  3. Open the WinMTR folder and select the 64 bit version.

  4. Run the WinMTR.exe as Admin

  5. Type the IP address you want to trace in the “Host” field. To get the correct IP you will actually need to open up the game and go Practice Vs AI or Quick Play and if you are on PC hit Ctrl+Shift+N and it will bring up the ingame network diagnostic graph. In the top left corner is the IP address you want to run WinMTR to.
    Network Graph

Note: You will want to leave the colon and last 5 digits at the end off and only use the first four set of digits (for example, 24.105.13.114 in the screenshot without the :26535).

  1. Once you notice the connection issue while playing, play for about 6 more minutes, minimize the game and click on “Stop”.

  2. Click on “Copy text to clipboard”, then return to this forum thread.

  3. Type two sets of four squiggly lines and then paste the contents of the WinMTR test between: ~~~~ Paste WinMTR Test Results Here ~~~~

Note: Break links by adding a space before .com/.net, so you can post them. If you have issues pasting here, please use Pastebin and post the link (ex: Pastebin (dot) com/123456).

A post was split to a new topic: RonyErikson - Latency Issues

|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                             192.168.0.1 -    0 |  451 |  451 |    0 |    0 |    4 |    1 |
|                            172.24.240.1 -    1 |  444 |  442 |    0 |    1 |    6 |    1 |
|                        sl-111.splius. lt -    0 |  451 |  451 |    1 |    1 |   14 |    1 |
|                           84.32.142.177 -    1 |  447 |  446 |    4 |    5 |   16 |    4 |
|                          213.226.157.80 -    0 |  451 |  451 |    5 |    7 |   25 |    5 |
|                         213.252.224.234 -    1 |  447 |  446 |   16 |   18 |   37 |   17 |
|   et-0-0-59.edge2.Stockholm1.Level3 .net -    2 |  420 |  412 |    0 |   18 |   42 |   18 |
|   ae-1-3104.edge7.Amsterdam1.Level3. net -    3 |  404 |  392 |  166 |  233 |  295 |  253 |
| BLIZZARD-EN.edge7.Amsterdam1.Level3. net -    2 |  424 |  417 |  138 |  204 |  302 |  223 |
|              ae1-br02-eqam1.as57976. net -   11 |  310 |  277 |  151 |  288 | 3609 |  217 |
|         et-0-0-3-br02-eqpa4.as57976. net -    3 |  416 |  407 |  152 |  252 | 1315 |  230 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider ~~~~

Rekonas,

It looks like there’s some congestion on the level 3 backbone between you and us. Your latency increases by about 150 around there.

The internet is seeing a lot more use in Europe currently due to measures being taken against Coronavirus. I expect there’s an overloaded router there, or some bandwidth throttling. If you download a Virtual Private Network (VPN) and play the game on the VPN, does the latency improve? If not, how high is your latency in game when you’re having problems?

usually i get 150-250 spikes, a vpn does seem to drop it to 70

Heya Rekonas,

Super glad to hear the VPN worked. This means that the root problem is related to the nodes Drakuloth mentioned. The ISP may be able to resolve the issue by changing their routing but keep in mind they’re updating a lot of stuff right now to compensate for world events. So it may be a rather lengthy process.

Hope the info helps! Cheers!