no, she was a dps, and a lot of the sym main community doesn’t want to accept that
as someone else who does want a support symmetra, but one that’s actually useful, please, just stop lying like this
2.0 offered nothing that supports do
shield generator alone will never be and has never been a replacement for a healer, or even something as simple as harmony orb
it really probably wouldn’t
we simply don’t know where they could take her
but given the logic that zenyatta’s already a support hero who only has 30hps to a single target, otherwise, he’s mostly only offering an incredible debuff, a powerful ultimate, and personal dps
symmetra’s ultimate is fair for a support ultimate, absolute worst case scenario, maybe add something else to it, but it’s more or less fine as-is to go directly into support hero
then just throw in some sort of debuff into something that she does, from her orbs, to the target she beams, to the targets of her turrets, anything, more slow, attack speed slow, discord, debilitation
heck, apply a special kind of shield on them that they have to break through in order to deal damage, or reverse zarya bubble
then, give something that helps allies sustain in combat, again, literally, just attach it to one of her other abilities she currently has, her beam buffing nearby allies, orbs phasing through allies do something, turrets puff something outward, or latch onto allies, teleporter is a beacon for some kind of buff, or applies something on use, etc
could be healing, could be temp shields like doom/hammond/lucio, especially ones that prevent ult generation, could just be damage reduction, really, could be a wide range of things without much lore other than “light bending technology”
then nerf her dps functionality as necessary
she’d maintain her current kit and playstyle, yet providing the team a form of sustain in a fight, while improving their ability to take out an enemy, with an ultimate to counter a big push or initiate a big push
basically, the same things zenyatta has, but… different